Embassy Suites by Hilton Arcadia-Pasadena Area

Location was good. Santa Minica is about 50 min away depending on traffic and hollywood was 30-40 min also depending on traffic. Room was good for my family of 5, 2 queen bed room had a living area with a fold out bed. Im not a early bird I only got breakfast 1x and they had plenty to choose from and also a location to ask for an omelet.

They need to add more washers and dryers and maybe look into moving the location of laundry area. Its small and gets hot. It got pretty busy the times I went to use them and had to wait.

Food

The pool and specially the jacuzzi's rim has a lot of mold. It looks dirty and non sanitary, I was very uncomfortable laying against the edge of the Jacuzzi. I visit this location frequently, but since last time, I don't feel like going back.

La atención en recepción resolviendo ya falta de shampoo y agua, pasillos e instalaciones limpios y sin olor a humedad

2 elevadores buenos de los 4, no hay escaleras visibles,

Good room size. Friendly and helpful staff. Very good breakfast.

A little dated. Elevators very slow and 2 of 4 not working. TV did not work.

Excellent

Limited elevators.

nao foi feito a limpeza do quarto numa das diarias

The breakfasts were good.

The elevators were not working properly and too noisy during the night.

The breakfast was excellent, offering a wide variety of options, including a high-quality omelette station. The hotel’s location was particularly well suited for families, situated in a safe, family-friendly area with numerous nearby dining options. This made travelling with young children both convenient and comfortable. It also served as an excellent base for exploring the region, we visited Universal Studios, key Hollywood attractions, Santa Monica and the beaches through to Malibu, and even completed a day trip to the San Diego Zoo. During quieter moments, we enjoyed visiting the peacocks in Arcadia. While traffic in and out of the area can be quite busy, the added travel time of approximately 20 minutes each way was well worth it for the peace of mind and safety the location provided when travelling with children

There were a number of frustrating issues during our stay. Two elevators were out of order the entire time, which caused delays and inconvenience. The pool and gym were both unavailable, which was particularly disappointing as we were travelling with children and had planned to use these facilities, especially after long days out. I also had to pay for an external gym nearby, which was an unexpected extra cost. Parking was advertised as free at the time of booking, however we were charged USD $16 per day on arrival. The self-service laundry was also inconvenient, requiring guests to download an app and create an account before use.