Baymont by Wyndham Hot Springs

No Coffee for breakfast, in the breakfast room. Except for scrambled eggs, the whole breakfast consisted of high-carb foods. Breads and gravy were offered. Called at the beginning of the week to ensure the pool and hot tub were working. When we arrived, neither worked. The hot tub was broken, and the indoor pool was ice-cold. The room was adequate, the bed was heavenly. The coffee in the room helped to offset the disappointment, and the staff were eager and willing to accommodate by supplying extra coffee. Outside was a fire pit that was littered, and the majority of the lights that stretched around the perimeter of the sitting area were broken.

This place had no staff. Literally, i had to wait over a hour to see a employee walk in and he said he just flew in because someone called off. Yes flew in. Much more to say like he acted like it was no big deal but ill move to breakfast that didn't happen because this same employee was on his cellphone walking around which sounded like he was also working a call service. The room was decent but the place was not properly staffed.

Yes

The 4 stars are because of our first impression: the building has an odor when entering & the hallway carpets looked bad. We were totally surprised & would give an excellent for the room: it was big, clean, with nice carpet & comfortable beds.

I refused to stay and wasn't charged.

The Hotel was not well kept, but clean. The beds were okay for me but my husband was not happy with his. The bathrooms were not great. The breakfast was very substandard. Do not chance it.

This is a great deal for the price! It was nice having a hot tub in the room, too!

Yes

Pictures did not reflect terrible quality. Parking lot, lobby, front desk run down & dirty. Rooms were somewhat updated & clean. HOWEVER, mattress bed frame protruded 4 inches under bed skirt. Cut the heck out of my leg! Bed frame was rusty and sharp. This cut may delay an upcoming shoulder surgery. The night staff rushed to assist to adjust bed frame and offered water and sodas. Next morning, breakfast area was filthy. We did not eat breakfast. Dirty sinks and counters. Not a picky person, but this was a terrible stay . I REQUEST A REFUND PLEASE.

Building location was good and quiet. Suite rooms are excellent. The whole place needs to be cleaned thoroughly and some major building reno, but has much potential.