Mövenpick Hotel Zuerich-Airport

nice property

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Thank you

This Hotel is very near to Airport and they provide shuttle service to Airport and it is very convenient. Breakfast is really good. Nice Hotel and Budget friendly for a family.

By far the worst Mövenpick I have ever stayed in. The hotel is in serious need of renovation. The bathroom had moldy grouting, broken furniture in the room, a squeaky bed, dusty ventilation grilles, and no “do not disturb” sign, which meant I was woken up by the cleaning lady. The welcome was fine, but the service was minimal. The only good thing is the size of the rooms, but everything else is not worthy of a Mövenpick.

We stayed at Mövenpick in the middle of August and were extremely disappointed with the experience. This was, by far, the worst hotel we’ve stayed in this year. Although breakfast was included in our reservation, the manager insisted we send a confirmation to her email — which was unusual and frustrating. Despite showing that it was included, we were still charged extra and had to pay out of pocket. Since this was a non-refundable booking, we had no way of resolving the issue financially. The room itself was very uncomfortable. It was hot, poorly ventilated, and noisy — with disruptive sounds coming from inside the building that made it almost impossible to sleep. The property feels outdated, the bedding was of very poor quality, and essential amenities like shampoo and conditioner were not provided. Room service was also extremely disappointing — slow, careless, and not worth the cost. Overall, this stay fell far below the standard we expected from a Mövenpick property. We will not be staying here again and would not recommend it to others.

Great service and very friendly people

The front desk staff was very welcoming and helpful - especially Adalaida!

The room had a stink when we entered. We had to keep the windows open through the stay. It triggered wheezing.

The staff was extremely helpful and kind. The rooms and common areas were dated. The discolored tub and toilet bowl were disturbing. The bedding was visibly clean and I did get a good night’s sleep during my single night’s stay. The air conditioner was highly inadequate. The room was hotter with the A/C on than the temp in the hallway. It’s important to mention the airport shuttle was listed as free on the hotel’s website. We later learned the shuttle is only free to guests being picked up from the airport before 12pm and after 4pm. A pickup outside this timeframe was 20€. That should have been mentioned on the hotel’s website. I would not recommend this hotel.