Omni Royal Orleans Hotel

The staff was some what rude. I guess because me and my sister are two young black women who didn’t fit into one’s box or possibly meet one’s standards, the rude stares and slick remarks made me never want to stay there again! We didn’t even feel comfortable enough to go to the pool! (The place was too expensive for us to feel uncomfortable.) My bathroom was also dirty when I got there. I paid a $30 fee for two nights to receive water and stuff (which I did not). Also housekeeping did not clean our rooms or give us fresh towels. I’ve stayed at plenty NICER hotels, we always have received fresh bedding daily and new towels… but I digress.

As usual, the Omni Royal Orleans did not disappoint. From outstanding guest room service, to the lobby service and food & banquet and events services - everything was outstanding. We could not have had more cooperative staff to meet our every need. On top of all this, the hotel is perfectly located within easy walking distance to all major venues. A big "thank you" to Dan Brockhoeft, Rhonda Thibaut and the entire staff at the Royal Orleans for helping make our annual meeting such a success!

Beautiful property, delicious food and drinks, comfortable beds and great location.

Pool was small.

Beautiful room! Very clean and quiet. Wonderful bed!

Great highend hotel in the heart of the French Quarter. Near all the hot spots and fine dining establishments. Great location.

This one is clear, the location is amazing! So close to all the French Quarter wonders. The vibe is kind of spooky and I liked that. The king suite is very spacious. The rooftop area is super nice. The balcony in our suite was adorable and the bed was comfy if you like a soft bed.

We booked a suite and in the website there’s no specification of having rooms wheelchair accessible or not. The bathrooms (we had two) were extremely small. The public bathrooms from the floor were always locked. There is a lift inside that can take you from the lobby to the front door and when we asked to use it, we were always told it did not work. I had to go from my room to the garage to around the whole building to make it to the front door. But the lift works, as the guy in the restaurant helped me use it during my last day. It gave me the impression that there are some workers who simply don’t want to bother helping and they say “it’s broke” to avoid helping. The Rib Room food was fine, steak, great…except the fried flounder. That plate is horrible and I threw up all night. I will have nightmares about that dish forever.

Great location

Bathroom and bed was too small

I was very pleased with my stay. They recognized it was our Anniversary and left complimentary strawberry's and champaign. Guests services were professional and courteous, the rooms were very clean, and they had a coffee shop that remained open the majority of the day. Lastly, there was always someone at the door to answer questions and greet you properly as you entered/exited the hotel. Very pleasant experience.