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8.6 / 10 Guest Rating

Hotel Serrano

Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000, Martins, BR

Hotel Serrano - main view

About the Property

Outdoor Pool and Complimentary Breakfast
Enjoy a refreshing swim in our outdoor pool or start your day with a delicious complimentary buffet breakfast served daily.

Convenience and Comfort
Relax in our cozy guestrooms equipped with minibars and flat-screen TVs. Stay connected with complimentary wireless internet access and unwind in bathrooms with showers and hair dryers.

Quality Service and Amenities
Benefit from services like room service, dry cleaning, and tour/ticket assistance. Our 24-hour front desk is always available to assist you during your stay. Book now at Hotel Serrano for a memorable experience in Martins.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Free breakfast
Smoke-free property
Tours/ticket assistance
Free self parking
Free buffet breakfast
No elevator (single level property)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent47 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the clean and organized environment.

Categories

Cleanliness8.5
Service9.0
Location8.5
Room Quality8.5
Amenities8.5
Value for Money8.6
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

G
Genilson
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

Muito boa super recomendo ótimo hotel atendimento muito bom

Helpful?
L
Luziene
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Um sonho."

10.0

Amei a viagem, fiquei encantada com Martins, era meu sonho conhecer!

Helpful?
D
Dulceana
Verified booking
Standard Room
Stayed in Aug 20, 2025

"10 de 10"

10.0

Foi incrivel fomos muito bem recepcionados. Agradeco o hotel serrano pelo acolhimento. Muito confortável.

Helpful?
E
Erika C D R
Verified booking
Standard Room
Stayed in Jul 23, 2025

"Voltaria com certeza "

10.0

Nossa estadia foi ótima, hotel maravilhoso, tudo muito limpo e organizado, café da manhã impecal e um ótimo atendimento.

Helpful?
M
Marco
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Excelente, maravilhoso, magnífico exuberante, irra"

10.0

Muito boa, tempo bom Hotel maravilhoso

Helpful?
M
Mateus
Verified booking
Standard Room
Stayed in Jun 11, 2025

"Ótimo"

10.0

Muito bom

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 12, 2025

"Hospedagem dia das mães. "

6.0

Razoável, a reserva foi feita p 3 pessoas, fiquei tendo q ligar p recepcao p pedir toalha , pois so tinha 2 no quarto e papel higienico. E o quarto n tinha varanda como mostrava na foto.

Helpful?
R
Renata P
Verified booking
Standard Room
Stayed in May 6, 2025

"Hotel precisa de manutenção "

6.0

A estrutura do hotel é muito boa porém precisa de manutenção. As portas dos aptos bem como dos banheiros precisam ser recuperados pois algumas estão ficando fofas. A roupa de cana e banho precisam ser substituidas pois já estão muito velhas. A localização do hotel é excelente e o café da manhã também é bom.

Helpful?
D
Divanete dos Santos Felix
Verified booking
Standard Room
Stayed in May 4, 2025

"Viagem "

6.0

A estadia foi razoável, é preciso que renovem os colchões dos quartos, estão desgastados e desconfortáveis.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 20, 2025

"Greg Lima"

8.0

Surprendeu me achei que os quartos fossem menores mais para dois adultos, muito bom havia espelho grande, cabide, mesinha, na cabiceira da cama é possivel desligar as luzes,tem chuveiro aquecido, rede de balanço la é como fosse um condomínios fechado onde cada casinha é um quarto.Achei criativo colocar nome de frutas nas portas.Hotel é bem central perto de tudo!

Helpful?
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