Courtyard Manassas Battlefield Park

Oatmeal

The security door on left side of building was not working and should be on a priority fix list.

We arrived and nobody was available to check us in. We waited at least 10 minutes for the one person working made it back to the desk to check in several of us who were waiting. We stayed two nights and our room was not cleaned during our stay. Had to go ask for clean towels and take our own trash out. Overall the room was clean and beds were decent but lack of service was the main takeaway.

So my husband reserved me a suite just for an overnight away from home to get some much needed rest without kids. The hotel itself is tucked away, so no real traffic noise. When you enter the lobby it appears well taken care of and clean. The customer service was good. The man at the front desk was friendly and helpful when my key initially didn’t work. Then I got to my room. It was definitely nothing to write home about. At one time I’m sure it was a decent room. Now the rooms wallpaper is peeling, the furniture tattered, and the bathroom needs some TLC… cracked shower tile, some mold stained caulk, the ceiling paint is bubbling and has the starts of mold. Still I overlooked it because it was clean and I was exhausted. Then I went to take a hot shower before watching some tv in bed. The water was just warm, in no way was it getting slightly hot. So after a shower that left me shivering when I was done, I went to turn on the tv and lay down… and the tv would only turn on and immediately turn off. I tried about 5 or 6 times with zero luck. At this point I was ready to cry, but figured I just lay in bed and watch my iPad…. But the constant noise from the hall was drowning that out. I’d officially had enough of this crud show that should have been relaxing. I went ahead and packed my stuff up because I was ready to just go home…. At least I knew what I was getting by there. The front desk guy offered to move me to another room when I told him I was leaving, but I was honestly to

Beautiful lobby area; Starbucks available; friendly staff; had no housekeeping service.

The side doors were not working properly with room keys but that happens at all properties occasionally. Not a big deal.

Toilet didn't work well. Overflowed

Beds were very comfortable. Room was spacious and liked being on bottom floor where you could walk out to your car. Close to Jiffy Lube Live and the main drag with everything on it.

All was good!!

Old dingy place , like putting lipstick on a pig. The pool was closed ! They never informed prior to or after booking that the pool was closed. The rooms need to be updated and cleaned . They had limited staff members and housekeeping was not up to par.