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5.2 / 10 Guest Rating

MainStay Suites Springfield IL

3185 S Dirksen Pkwy, Springfield, Illinois, 62703, Springfield, US

MainStay Suites Springfield IL - main view

About the Property

Recreational Opportunities

Enjoy the outdoor pool, indoor pool, and 24-hour fitness center for ultimate relaxation and rejuvenation during your stay.

Convenient Amenities

Benefit from complimentary wireless internet access, 24-hour business center, and express check-out, making your stay stress-free and efficient.

Prime Location

Conveniently located near popular attractions such as University of Illinois at Springfield and Washington Park Botanical Gardens, with easy access to the Abraham Lincoln Presidential Library and Museum.

Start your adventure at Extended Stay America Suites - Springfield!

Facilities & Amenities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
ATM/banking
Safe-deposit box at front desk
Express check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 8:00 AM to midnight.Children stay free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking - Photo 1

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - WiFi 25+ Mbps Entertainment - 32-inch TV with satellite channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Lever door handlesNon-Smoking, renovated in June 2021Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Standard Room 1 King Bed Non Smoking

Non-refundable
Room Only
20% OFF$100.39

$80.31

Includes taxes & fees
Room, 1 Queen Bed, Accessible, Non Smoking - Photo 1

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen BedInternet - WiFi 25+ Mbps Entertainment - 32-inch TV with satellite channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Lever door handlesNon-Smoking, renovated in June 2021Connecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Room 1 Queen Bed Accessible Non Smoking

Non-refundable
Room Only
20% OFF$87.01

$69.61

Includes taxes & fees

Guest Reviews

5.2
Good116 verified reviews
AI Summary

Guests highly rate the clean lobby and frequently praise the comfortable bed.

Categories

Cleanliness3.5
Service7.5
Location6.0
Room Quality4.5
Amenities3.0
Value for Money6.5
Food and Beverage6.5
Overall Experience4.0

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 7, 2024

"Good"

4.0

Not great. Texture falling off ceilings, trim coming off, “tile” backsplash just screwed in, not straight. Outlet covers missing, cable TV outlet just hanging out of the wall.

Helpful?
L
Lisa Ann
Verified booking
Standard Room
Stayed in Jan 28, 2024

"Ehh… not the best but would do in a pinch. "

6.0

The lobby is pretty and everyone that works here was very friendly. But the actual condition of the room was just off. The room could be a lot cleaner, the paint in the bathroom was peeling off the ceiling, and the toilet paper dispenser was broken. We could never figure out how to work the TV or they don’t pay for cable. The linens for the bed need to be replaced. The room is a decent size, but the massive regular fridge needs to be smaller so it looks less awkward in the room. The price is what you pay for but it looks like the hotel is in a middle of a remodel and it just kinda stopped.

Helpful?
D
duane
Verified booking
Standard Room
Stayed in Jan 25, 2024

"Good"

2.0

Please do not stay at this hotel. First room unclean, hair strands in the bed. Second room the bed had a deep dip in the middle and used soap in the tub. Third option had roaches in the bathroom. Not to mention homeless persons roaming in and out of the lobby. I left and had to find another hotel to stay. I lost my money but gained peace of mind.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Jan 24, 2024

"Interesting stay"

6.0

It was very strange as it is like they expect the room to not be good as they have you visit the room to see if you will accept it before they will even let you in the room plus they have you sign multiple documents about accepting the stay the way it is. They also were aware all of their vending machines were empty and the only solution they had was to leave the hotel to get some out.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Jan 15, 2024

"This place should be investigated then condemned!"

2.0

THE WORST HOTEL IN EXISTENCE!!! Ended up not even staying here as is was so disgusting. Smelled, filthy, suspicious people hanging around. I can’t even believe this place is even offered as a hotel! Shameful!!!

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in Dec 15, 2023

"Better hotels out there."

4.0

This hotel needs some help. The room looked like they started a renovation, then stopped midway through.

Helpful?
A
Adam
Verified booking
Standard Room
Stayed in Dec 14, 2023

"Exceptional"

10.0

There were bed bugs in the room they gave me and have not reimbursed the stay.

Helpful?
K
kevin
Verified booking
Standard Room
Stayed in Dec 5, 2023

"Good"

6.0

Pool not working.Bookedfor two nights but the motel only had me down for one.Wanted to get a first floor room they were available,but all the doors had dead batteries so They couldn’t rent out.Why didn’t they just replace the batteries?Other then that it’s okay.

Helpful?
R
Roshelle
Verified booking
Standard Room
Stayed in Nov 26, 2023

"Exceptional"

10.0

Nice women checked me in ! Great service

Helpful?
T
Tyler
Verified booking
Standard Room
Stayed in Nov 24, 2023

"Good"

2.0

Bed bugs

Helpful?
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