Mercure Townsville

Noisy other guests outside my room at night and early morning. My room was a long way from the car park after a request when I booked for one close

Just what we needed for a short family trip.

Everything was fine.

Room was clean quiet and comfortable

No bath tub no jug or glasses for cold drinking water or jug to make cuppa

Great to have EV charging in the car park

Check in staff were friendly. They were also available late.

Room had horrible ventilation, and the shower drainage was almost non existent. These two factors together led to a huge moisture build up inside the hotel room (even with the windows open and bathroom fan on!!). As a result the floors got really slippery all around the room smoke alarm went off at 1am!. Staff came and removed it (seems like it is a common issue, they knew about it) and offered us a late check out even though we had to leave before 10am anyways. We saw cockroaches as well, which makes sense given how wet the room gets. The other facilities, including tv were all average.

Lots of parking

The price is a little overpriced for the age

My daughter likes the pool

The adjoining rooms where a problem when we have some nosey neighbours.