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7.9 / 10 Guest Rating

Mercure Townsville

Woolcock Street, Townsville, au

Mercure Townsville - main view

About the Property

Tropical Oasis Retreat

Largest Free-Form Pool in Townsville
The Mercure Townsville boasts the largest free-form swimming pool in the area, perfect for a refreshing dip or lounging under the sun. Guests can also unwind in the spa pool or let the little ones splash around in the children's pool.

Queenslander-Style Rooms with Modern Amenities
Experience comfort and style in the hotel's 162 spacious Queenslander-style rooms, each equipped with modern amenities including a TV and en suite bathroom. Some rooms even feature a private balcony overlooking the lush gardens.

Ideal Gateway to Great Barrier Reef and Magnetic Island
Conveniently located just 2km from Townsville Airport, Mercure Townsville is the perfect base for exploring the wonders of the Great Barrier Reef and Magnetic Island. Let our tour desk assist you in planning your unforgettable day trips.

Book your tropical getaway at Mercure Townsville now for a memorable stay amidst serene surroundings.

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room with 1 King Size bed - Photo 1
Superior Room with 1 King Size bed - Photo 2
Superior Room with 1 King Size bed - Photo 3
Superior Room with 1 King Size bed - Photo 4
Superior Room with 1 King Size bed - Photo 5
1/5

Superior Room with 1 King Size bed

This stylish room features modern furnishings, a flat-screen TV, a desk and mini-bar. It includes an private bathroom and views of the pool or Lake Curralia.

15 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRadio

Superior King Room

Non-refundable
Room Only
20% OFF$348.39

$278.71

Includes taxes & fees

Superior King Room

Non-refundable
Breakfast Included
20% OFF$379.25

$303.4

Includes taxes & fees

Guest Reviews

7.9
Very Good1807 verified reviews
AI Summary

Guests highly rate the good staff service and frequently praise the convenient location.

Categories

Cleanliness6.7
Service9.2
Location8.7
Room Quality7.2
Amenities8.2
Value for Money7.6
Food and Beverage7.2
Overall Experience8.5

Select topics to read reviews

S
SelinaauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
S
SILAauAU
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Great short overnight trip"

10.0

Close to Airport.

N/A

Helpful?
T
ThomauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0
Helpful?
M
majellaauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Exceptional"

10.0

I like everything about it nice and Quiet and relaxing after I finish shopping

None I guess

Helpful?
M
Mayne-MoroauAU
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Not the best disappointing"

6.0

The look of the pool at night

I arrived at 7:30 pm the room I was given had a huge blower/fan in it to try and dry carpet had to put up with that all night being noisy. I was actually disappointed in the room as it was a surprise night away for my partner and I to spend quality time and arrange our wedding plans. With the noise of the blower fan and the smell of wet carpet in the room was a bit of a let down.

Helpful?
N
NoeleneauAU
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0

Parking restaurant and location

Helpful?
M
Maayan YasurilIL
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0

The staff were really nice and helpful, the swimming pool is amazing. Rooms are nice, beds are comfortable

Carpets at the rooms are old and have stains on them

Helpful?
B
BaileyauAU
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Exceptional"

9.0
Helpful?
A
AliauAU
Verified booking
extended_group
Standard Room
Stayed in May 17, 2026

"Wouldn’t stay here again. Felt unsafe and very noisey."

5.0

The friendly staff

It didn’t feel secure. All the security latches had been taken off the doors. Was very noisey. Could hear anyone that walked past the room and people having showers.

Helpful?
A
AimeeauAU
Verified booking
family_with_children
Standard Room
Stayed in May 17, 2026

"Friendly staff, close to shops, great breakfast"

10.0

Clean, friendly, easy with kids

Nil

Helpful?
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