Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.9 / 10 Guest Rating

Mercure Townsville

Woolcock Street, Townsville, au

Mercure Townsville - main view

About the Property

Tropical Oasis Retreat

Largest Free-Form Pool in Townsville
The Mercure Townsville boasts the largest free-form swimming pool in the area, perfect for a refreshing dip or lounging under the sun. Guests can also unwind in the spa pool or let the little ones splash around in the children's pool.

Queenslander-Style Rooms with Modern Amenities
Experience comfort and style in the hotel's 162 spacious Queenslander-style rooms, each equipped with modern amenities including a TV and en suite bathroom. Some rooms even feature a private balcony overlooking the lush gardens.

Ideal Gateway to Great Barrier Reef and Magnetic Island
Conveniently located just 2km from Townsville Airport, Mercure Townsville is the perfect base for exploring the wonders of the Great Barrier Reef and Magnetic Island. Let our tour desk assist you in planning your unforgettable day trips.

Book your tropical getaway at Mercure Townsville now for a memorable stay amidst serene surroundings.

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room with 1 King Size bed - Photo 1
Superior Room with 1 King Size bed - Photo 2
Superior Room with 1 King Size bed - Photo 3
Superior Room with 1 King Size bed - Photo 4
Superior Room with 1 King Size bed - Photo 5
1/5

Superior Room with 1 King Size bed

This stylish room features modern furnishings, a flat-screen TV, a desk and mini-bar. It includes an private bathroom and views of the pool or Lake Curralia.

15 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRadio

Superior King Room

Non-refundable
Room Only
20% OFF$347.66

$278.13

Includes taxes & fees

Superior King Room

Non-refundable
Breakfast Included
20% OFF$378.45

$302.76

Includes taxes & fees
Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

Surrounded by lawns and tropical gardens, this modern room includes a queen-sized bed.

15 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRadio

Standard Queen Room

Non-refundable
Room Only
20% OFF$364.64

$291.71

Includes taxes & fees

Standard Queen Room

Non-refundable
Breakfast Included
20% OFF$399.53

$319.62

Includes taxes & fees
Family Room One Queen and Two Single Beds - Photo 1
Family Room One Queen and Two Single Beds - Photo 2
Family Room One Queen and Two Single Beds - Photo 3
Family Room One Queen and Two Single Beds - Photo 4
1/4

Family Room One Queen and Two Single Beds

This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views.

24 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRadio

Family Room with 1 Queen and 2 Single Bed

Non-refundable
Room Only
20% OFF$509.74

$407.79

Includes taxes & fees

Family Room with 1 Queen and 2 Single Bed

Non-refundable
Breakfast Included
20% OFF$540.53

$432.42

Includes taxes & fees
Family Room, Multiple Beds - Photo 1
Family Room, Multiple Beds - Photo 2
Family Room, Multiple Beds - Photo 3
Family Room, Multiple Beds - Photo 4
Family Room, Multiple Beds - Photo 5
1/5

Family Room, Multiple Beds

1 Queen Bed and 2 Twin Beds258-sq-foot room, furnished patio with lake views Internet - Free WiFi Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Microwave, coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and window screens; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Roll-in showerEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsSmoking And Non-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

24 m2
Sleeps 4
1 Queen Bed (150-160 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVHair dryerMicrowave

Family Room with Queen Bed

Non-refundable
Room Only
20% OFF$571.95

$457.56

Includes taxes & fees

Family Room with Queen Bed

Non-refundable
Breakfast Included
20% OFF$606.51

$485.21

Includes taxes & fees
Classic Queen Room - Photo 1

Classic Queen Room

The unit offers 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)

Classic Queen Room with 1 Queen Size Bed Garden View

Non-refundable
Room Only
20% OFF$380.05

$304.04

Includes taxes & fees

Classic Queen Room with 1 Queen Size Bed Garden View

Non-refundable
Breakfast Included
20% OFF$410.86

$328.69

Includes taxes & fees

Guest Reviews

7.9
Very Good1807 verified reviews
AI Summary

Guests highly rate the good staff service and frequently praise the convenient location.

Categories

Cleanliness6.7
Service9.2
Location8.7
Room Quality7.2
Amenities8.2
Value for Money7.6
Food and Beverage7.2
Overall Experience8.5

Select topics to read reviews

M
McdonaldauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
F
FatimaauAU
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Not worth it for a short stay. Horrible sleep."

2.0

Check in staff were friendly. They were also available late.

Room had horrible ventilation, and the shower drainage was almost non existent. These two factors together led to a huge moisture build up inside the hotel room (even with the windows open and bathroom fan on!!). As a result the floors got really slippery all around the room smoke alarm went off at 1am!. Staff came and removed it (seems like it is a common issue, they knew about it) and offered us a late check out even though we had to leave before 10am anyways. We saw cockroaches as well, which makes sense given how wet the room gets. The other facilities, including tv were all average.

Helpful?
L
LizanneauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2026

"Nice, lots of parking, nice staff, nice breakfast"

8.0

Lots of parking

The price is a little overpriced for the age

Helpful?
G
glenysauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 13, 2026

"Ok"

8.0

My daughter likes the pool

The adjoining rooms where a problem when we have some nosey neighbours.

Helpful?
C
Christine BodeauAU
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Excellent"

8.0
Helpful?
G
GeoffreyauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 8, 2026

"Excellent"

8.0

Room was nice though was a little dated. It could do with a general make over. The TV was good, shower was good. Bed was very comfortable. Desk was easy to store stuff on. Lighting was easy to use and you had different levels of adjustment. Nice bar and restaurant.

Toilet was right behind the door which made it feel cramped. No exhaust fan to remove steam in the bathroom. Towel holders were right above toilet and difficult to get too.

Helpful?
R
RosaauAU
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Very Good"

7.0
Helpful?
M
MichaelauAU
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

10.0

Very clean and tidy

Helpful?
R
RichardauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

10.0

Staff were great, room was clean

Helpful?
T
ToriauAU
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Very Good"

7.0
Helpful?
Previous
Next
1
2
345