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7.9 / 10 Guest Rating

Mercure Townsville

Woolcock Street, Townsville, au

Mercure Townsville - main view

About the Property

Tropical Oasis Retreat

Largest Free-Form Pool in Townsville
The Mercure Townsville boasts the largest free-form swimming pool in the area, perfect for a refreshing dip or lounging under the sun. Guests can also unwind in the spa pool or let the little ones splash around in the children's pool.

Queenslander-Style Rooms with Modern Amenities
Experience comfort and style in the hotel's 162 spacious Queenslander-style rooms, each equipped with modern amenities including a TV and en suite bathroom. Some rooms even feature a private balcony overlooking the lush gardens.

Ideal Gateway to Great Barrier Reef and Magnetic Island
Conveniently located just 2km from Townsville Airport, Mercure Townsville is the perfect base for exploring the wonders of the Great Barrier Reef and Magnetic Island. Let our tour desk assist you in planning your unforgettable day trips.

Book your tropical getaway at Mercure Townsville now for a memorable stay amidst serene surroundings.

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room with 1 King Size bed - Photo 1
Superior Room with 1 King Size bed - Photo 2
Superior Room with 1 King Size bed - Photo 3
Superior Room with 1 King Size bed - Photo 4
Superior Room with 1 King Size bed - Photo 5
1/5

Superior Room with 1 King Size bed

This stylish room features modern furnishings, a flat-screen TV, a desk and mini-bar. It includes an private bathroom and views of the pool or Lake Curralia.

15 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRadio

Superior King Room

Non-refundable
Room Only
20% OFF$198.21

$158.57

Includes taxes & fees

Superior King Room

Non-refundable
Breakfast Included
20% OFF$238.51

$190.81

Includes taxes & fees
Premium King Room - Photo 1
Premium King Room - Photo 2
Premium King Room - Photo 3
Premium King Room - Photo 4
1/4

Premium King Room

This refurbished, spacious room includes a modern bathroom, unlimited free WiFi and a Bluetooth iPod docking station.

15 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRadio

Premium King Room

Non-refundable
Room Only
20% OFF$206.86

$165.49

Includes taxes & fees

Premium King Room

Non-refundable
Breakfast Included
20% OFF$247.45

$197.96

Includes taxes & fees
Family Room One Queen and Two Single Beds - Photo 1
Family Room One Queen and Two Single Beds - Photo 2
Family Room One Queen and Two Single Beds - Photo 3
Family Room One Queen and Two Single Beds - Photo 4
1/4

Family Room One Queen and Two Single Beds

This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views.

24 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRadio

Family Room 1 Queen 2 Single

Non-refundable
Room Only
20% OFF$293.4

$234.72

Includes taxes & fees

Family Room with 1 Queen and 2 Single Bed

Non-refundable
Breakfast Included
20% OFF$341.84

$273.47

Includes taxes & fees
Deluxe Room with Two Queen Beds - Photo 1
Deluxe Room with Two Queen Beds - Photo 2
Deluxe Room with Two Queen Beds - Photo 3
Deluxe Room with Two Queen Beds - Photo 4
Deluxe Room with Two Queen Beds - Photo 5
Deluxe Room with Two Queen Beds - Photo 6
Deluxe Room with Two Queen Beds - Photo 7
1/7

Deluxe Room with Two Queen Beds

This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit offers 2 beds.

24 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerRadio

Deluxe Room 2 Queen Beds

Non-refundable
Room Only
20% OFF$258.78

$207.02

Includes taxes & fees

Deluxe Room 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$301.04

$240.83

Includes taxes & fees
Family Room, Multiple Beds - Photo 1
Family Room, Multiple Beds - Photo 2
Family Room, Multiple Beds - Photo 3
Family Room, Multiple Beds - Photo 4
Family Room, Multiple Beds - Photo 5
1/5

Family Room, Multiple Beds

1 Queen Bed and 2 Twin Beds258-sq-foot room, furnished patio with lake views Internet - Free WiFi Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Microwave, coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and window screens; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Roll-in showerEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsSmoking And Non-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

24 m2
Sleeps 4
1 Queen Bed (150-160 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVHair dryerMicrowave

Family Room with Queen Bed

Non-refundable
Room Only
20% OFF$307.36

$245.89

Includes taxes & fees

Family Room with Queen Bed

Non-refundable
Breakfast Included
20% OFF$341.81

$273.45

Includes taxes & fees

Guest Reviews

7.9
Very Good1807 verified reviews
AI Summary

Guests highly rate the good staff service and frequently praise the convenient location.

Categories

Cleanliness6.7
Service9.2
Location8.7
Room Quality7.2
Amenities8.2
Value for Money7.6
Food and Beverage7.2
Overall Experience8.5

Select topics to read reviews

S
SandraauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"Good"

5.0

Location

Nothing good

Helpful?
M
MellissaauAU
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Good"

6.0
Helpful?
R
robauAU
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

9.0
Helpful?
S
SandraauAU
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Good"

5.0
Helpful?
S
ShanonauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0

Room was lovely, clean and tidy, staff were friendly and super helpful and the food was delicious!

Room was smaller than expected but doable for what we needed next time we’ll definitely book a bigger room though.

Helpful?
N
NorelleauAU
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Good"

6.0

Noisy other guests outside my room at night and early morning. My room was a long way from the car park after a request when I booked for one close

Helpful?
C
CodieauAU
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Comfortable, clean and just what we needed"

9.0

Just what we needed for a short family trip.

Everything was fine.

Helpful?
W
wilsonauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Overnight stay"

6.0

Room was clean quiet and comfortable

No bath tub no jug or glasses for cold drinking water or jug to make cuppa

Helpful?
R
RichardauAU
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0

Great to have EV charging in the car park

Helpful?
M
McdonaldauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
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