Shilo Inn Suites Ocean Shores

It's shut down due to multiple code violations, over due property taxes, non payment of water bill.. it gets worse. After a routine inspection conducted by Code Enforcement Officer Christine Tamez-McClain, the city issued a “Notice and Order to Abate Unsafe or Unlawful Condition,” on Jan. 28 and a notice that the building “must not be occupied until inspected and approved for occupancy.”

Showed up to find it shut down. Why the website still allows you to make reservations after being closed by the health department is beyond me. Do not waste your time with this place.

Please know that this business has been shut down again due to recent Health Department violations and various delinquent financial obligations.

Shame on you Shilo! This location should be condemned! How it EVER got 3.5 stars is beyond me. First, the person that checked us in, however nice, could have cared about her appearance. Front staff is the first impression. No towels, no bar soap (we had to request from front desk and pick up, was not deliveredable) the towels and bath mat were dingy, thin and rough. There were no hand towels or washcloths available at all. The toilet was not clean and the furnishings were dated. The lampshades were yellow and torn, the heater blows up the back of the curtains holding all the heat. We were not able to get a King view room, even though there were only 5 cars in the massive parking lot, because the cleaning staff leaves at 2 pm. No bedspread or blankets in the room at all and the mattress is dipped and very old. No silverware or paper towels in the area that has the microwave and mini fridge and no coffee maker!! Last thing I'll mention is that the restaurant and bar, which is still listed on every sign and advertisement, has not been open since 2020. There's more but hopefully you get it by now. Do not waste your money here!

There were a number of issues here which were exacerbated by no maid service, I guess because of Thanksgiving. The balcony and glass in front of it were covered in moss and mold (the empty beer bottle looked clean though). Some of the washcloths were stained with some sort of orangish color (looks like someone used it instead of tp), and I discovered - too late - that the sheets had blood stains on them. They looked fresh, rather than stained actually. ( I don't know if that is related to the rash that appeared on my leg in the morning). That was the deal breaker. Hair dryer in the bathroom was broken, thick accumulation of frost in the refrigerator/freezer rendering it unusable, one of the shades would only go halfway up. Pluses: The staff at the reception desk were nice and would have given us cleaner sheets, towels and washcloths so in all fairness, there's that. Also the inn was next to a nice paved path through the dunes.

Only reason for even one star is the location and dog friendly. We were so disappointed. Many years ago this was one of the best hotels at Ocean Shores. Room was extremely outdated. The beds looked like the three bears story " Someones been sleeping in my bed" . Sheets were extremely wrinkled, the duvets were so old that they were lumpy.. see pics. Key cards had to be replaced 4 times in less then 24 hrs. House phones would not ring the front desk. Carpet was stained. Zero towels in the bathroom so had to go to front desk to ask for them. No wifi, no internet. Advertisment states breakfast available in the restaurant.. well they no longer have a restaurant. I could go on and on...

DON'T DO IT! Very nasty smell as soon as you walk in. The elevator is disgusting. The floor in the room was terribly soiled, room smelled and you wouldn't dare sit on the filthy couch. We covered the couch with a sheet and I still wouldn't sit on it! What a shame. 15 years ago, this was the most beautiful place to stay in. Now it's not suitable for your pets.

Bathtub was filthy, all rugs were filthy, balcony was absolutely disgusting and dirty.

We didnt realize until we woke up to rske a shower that there was no shower curtain. The water spout you had to push in for the water to come out of the water head didnt stay on. My husband almost slipped on the floor after getting out of the shower. We put the small towel on the floor but it wasnt bug enough since there was no shower curtain. No coffee cups fir coffee. Room is very outdated. We will not stay here again.

I have been taking my family here for over 20 years. This is the first time that I was disgusted with the place. The toilet was clogged. The room was still dirty. They had not cleaned the rooms properly. There was still a used bar of soap in shower. The carpet looked like it had mot been vacuumed. My child had to use a cup and it was dirty.