Hampton Inn Harrisonburg - University

Location was great, staff were friendly

Room in pictures seem nice, however room needs to be updated, furniture has dents and dings on it. Telephone is dirty I have stayed at other Hampton inns and this one needs some updating The outdoor lights mostly were not on so I felt unsafe when arriving

Room, Bed and Breakfast was great

The gentleman at the front desk was okay...did not make us feel welcomed. The lady at the front desk when we left was super nice. Othe Hamptons provide water. This facility did not

Breakfast was good and the room was comfortable.

Did not like the stain on the bedspread or the curtain off the hook.

First room we were given had refrigerator that did not work, tv didn't do well, heat & air hard to regulate. We were moved to a second room that was a little better but a difficult move for my 87 year old aunt that uses a cane plus other issues. We asked to speak to a manager but none on duty, only the guy at the front desk and he did the best he could.

Things in room working. Need to change room difficult.

The breakfast was nice , especially since it was free .

The hotel room was too cold . We froze all night , we turned the air off but it was still freezing. Also I didn’t. Think the bed was as comfortable and plush as my other stays at Hampton inn .

Room was acceptable and clean

Front walkway blocked off by construction tape. No ramps accessible and luggage carts too small and cumbersome. Unable to get carts over curb and no ramps.