9 / 10 Guest Rating

Sheraton Surabaya Hotel & Towers

Name: Sheraton Surabaya Hotel & Towers
Address: Jalan Embong Malang 25 - 31, Surabaya, id
Rating: 9

Jalan Embong Malang 25 - 31, Surabaya, id

Sheraton Surabaya Hotel & Towers - main view

from US$110 / night

About the Property

Luxurious Accommodation
Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms decorated in soothing warm colors. Each room features a living area, flat-screen TV, and a minibar, providing a comfortable stay for guests.

Dining Choices
Indulge in traditional Cantonese dishes at Lung Yuan Chinese Restaurant or savor an international buffet at Kafe Bromo. With 4 dining options to choose from, guests can enjoy a variety of culinary experiences during their stay.

Leisure and Convenience
From relaxing at the Massage Room to staying active at the tennis court or gym, guests can unwind and rejuvenate at the hotel. Additionally, the property's direct connection to Tunjungan Plaza Shopping Mall and proximity to the airport offer convenience and accessibility for travelers.

Book now for a luxurious and convenient stay at Sheraton Surabaya Hotel & Towers.

Facilities & Amenities

Fitness facilities

WiFi available

Free WiFi

Parking

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

30 rates found

Deluxe King Room - Newly Renovated - Photo 1

Deluxe King Room - Newly Renovated - Photo 2

Deluxe King Room - Newly Renovated - Photo 3

Deluxe King Room - Newly Renovated - Photo 4

1/5

Deluxe King Room - Newly Renovated

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

36 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Deluxe King Room - Newly Renovated

Non-refundable

Room Only

20% OFF$137.99

$110.39

Includes taxes & fees

Deluxe King Room - Newly Renovated

Non-refundable

Breakfast Included

20% OFF$154.01

$123.21

Includes taxes & fees

Deluxe King Room - Newly Renovated

Non-refundable

Half Board

20% OFF$173.6

$138.88

Includes taxes & fees

Deluxe Twin Room - Newly Renovated - Photo 1

Deluxe Twin Room - Newly Renovated - Photo 2

Deluxe Twin Room - Newly Renovated - Photo 3

Deluxe Twin Room - Newly Renovated - Photo 4

1/5

Deluxe Twin Room - Newly Renovated

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

36 sqm

Sleeps 3

2 Twin bed (90-130 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Deluxe Twin Room - Newly Renovated

Non-refundable

Room Only

20% OFF$137.99

$110.39

Includes taxes & fees

Deluxe Twin Room - Newly Renovated

Non-refundable

Breakfast Included

20% OFF$154.01

$123.21

Includes taxes & fees

Deluxe Twin Room - Newly Renovated

Non-refundable

Half Board

20% OFF$173.6

$138.88

Includes taxes & fees

1/4

Premium Deluxe Twin Room

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

36 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Premium Deluxe Twin Room

Non-refundable

Room Only

20% OFF$164.7

$131.76

Includes taxes & fees

Premium Deluxe Twin Room

Non-refundable

Breakfast Included

20% OFF$180.73

$144.58

Includes taxes & fees

Premium Deluxe Twin Room

Non-refundable

Half Board

20% OFF$200.31

$160.25

Includes taxes & fees

1/5

Club King Room

This double room has a satellite TV, executive lounge access and bathrobe. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge

36 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Club Room 1 King Bed Smoking

Non-refundable

Room Only

20% OFF$192.75

$154.2

Includes taxes & fees

Club King Room

Non-refundable

Breakfast Included

20% OFF$200.31

$160.25

Includes taxes & fees

Club King Room

Non-refundable

Half Board

20% OFF$235.93

$188.74

Includes taxes & fees

1/5

Club Twin Room

This twin room features a tea/coffee maker, air conditioning and bathrobe. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge

36 sqm

Sleeps 3

2 Twin bed (90-130 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Club Twin Room

Non-refundable

Breakfast Included

20% OFF$200.31

$160.25

Includes taxes & fees

Club Twin Room

Non-refundable

Half Board

20% OFF$235.93

$188.74

Includes taxes & fees

1/5

Junior Suite

This suite has a mini-bar, air conditioning and electric kettle. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge

42 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Junior Suite 1 Bedroom

Non-refundable

Room Only

20% OFF$261.3

$209.04

Includes taxes & fees

Junior Suite

Non-refundable

Breakfast Included

20% OFF$271.54

$217.23

Includes taxes & fees

1/5

Executive Suite

This suite features a satellite TV, air conditioning and bathrobe. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge

80 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Executive Suite 1 Bedroom Smoking

Non-refundable

Room Only

20% OFF$346.99

$277.59

Includes taxes & fees

Executive Suite

Non-refundable

Breakfast Included

20% OFF$360.56

$288.45

Includes taxes & fees

Executive Suite

Non-refundable

Half Board

20% OFF$396.19

$316.95

Includes taxes & fees

1/8

Royal Suite

This suite features air conditioning, dining area and seating area. This package includes: - Daily Breakfast for 2 adults at Executive Lounge - Daily Evening Cocktail for 2 adults at Executive Lounge

120 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Royal Suite 1 Bedroom

Non-refundable

Room Only

20% OFF$606.26

$485.01

Includes taxes & fees

Royal Suite, Club lounge access, 1 Bedroom Suite, 1 King

Non-refundable

Breakfast Included

20% OFF$676.86

$541.49

Includes taxes & fees

Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King - Photo 1

Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King - Photo 2

Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King - Photo 3

1/4

Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King

This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 3 beds.

80 sqm

Sleeps 5

1 Sofa bed (Variable Size)

Amenities

Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King

Non-refundable

Breakfast Included

20% OFF$1,012.89

$810.31

Includes taxes & fees

1/7

Premium Room, 2 Double Beds

2 Double Beds388 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height desk, phone accessibility kit, low-height door lock, lever door handles, low desk height (inches): 28, grab bar in shower, magnifying mirror, wheelchair accessible, shower grab bar height (inches): 59, doorbell and phone notification, low-height electrical outlets in bathroom, braille signage, bathtub grab bar height (inches): 39, low-height bed, and low bed height (inches): 28Eco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestSmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2

Sleeps 3

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Premium Room 2 Double Beds Smoking

Non-refundable

Room Only

20% OFF$175.09

$140.07

Includes taxes & fees

Premium Twin, Guest room, 2 Double

Non-refundable

Breakfast Included

20% OFF$194.89

$155.91

Includes taxes & fees

1/8

Club Suite, 2 Bedrooms

2 Double BedsSoundproofed roomRelax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height desk, phone accessibility kit, low-height door lock, lever door handles, low desk height (inches): 28, grab bar in shower, magnifying mirror, wheelchair accessible, shower grab bar height (inches): 59, doorbell and phone notification, low-height electrical outlets in bathroom, braille signage, bathtub grab bar height (inches): 39, low-height bed, and low bed height (inches): 28Eco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 5

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Club Suite 2 Bedrooms

Non-refundable

Room Only

20% OFF$907.21

$725.77

Includes taxes & fees

1/6

Club Room, 2 Double Beds

2 Double Beds388 sq feet Club Level - Club Lounge access, light refreshments, and internet access in the loungeRelax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height desk, phone accessibility kit, low-height door lock, lever door handles, low desk height (inches): 28, grab bar in shower, magnifying mirror, wheelchair accessible, shower grab bar height (inches): 59, doorbell and phone notification, low-height electrical outlets in bathroom, braille signage, bathtub grab bar height (inches): 39, low-height bed, and low bed height (inches): 28Eco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestSmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2

Sleeps 3

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Club Room 2 Double Beds Smoking

Non-refundable

Room Only

20% OFF$192.69

$154.15

Includes taxes & fees

Club Twin, Club lounge access, Guest room, 2 Double

Non-refundable

Breakfast Included

20% OFF$216.01

$172.81

Includes taxes & fees

1/7

Deluxe Room, 1 King Bed

1 King Bed388 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Magnifying mirror, low bed height (inches): 28, lever door handles, grab bar near toilet, low-height door lock, shower grab bar height (inches): 59, phone accessibility kit, bathtub grab bar height (inches): 39, braille signage, wheelchair accessible, height-adjusted amenities, toilet grab bar height (inches): 28, low-height bed, doorbell and phone notification, low desk height (inches): 28, low-height desk, and low-height electrical outlets in bathroomEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestSmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Deluxe Room 1 King Bed Smoking

Non-refundable

Room Only

20% OFF$146.69

$117.35

Includes taxes & fees

1/8

Deluxe Room, 2 Double Beds

36 m2

Sleeps 3

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Deluxe Room 2 Double Beds Smoking

Non-refundable

Room Only

20% OFF$146.69

$117.35

Includes taxes & fees

Deluxe Twin, Guest room, 2 Double

Non-refundable

Breakfast Included

20% OFF$166.09

$132.87

Includes taxes & fees

Guest Reviews

Exceptional518 verified reviews

AI Summary

Guests highly rate the excellent service and frequently praise the great location.

Select topics to read reviews

G3488EYmarcinp

Verified booking

Solo travel

Standard Room

Stayed in Dec 11, 2025

"Amazing CL team"

Exceptional

10.0

Thank you very much for your kindness, especially Rahma, Alfian, Alfred, Callista - amazing club lounge team that brings lots of hapiness!

Helpful?

AnggaDwibowo

Verified booking

Business

Standard Room

Stayed in Dec 11, 2025

"Comfortable stay!"

Exceptional

10.0

Always good experience in Sheraton with helpful staff. Thanks to Alfred, Alfina, and Callista for the great service and delicious menu in club lounge.

Helpful?

Joel Dao Wen

Verified booking

family_with_children

Standard Room

Stayed in Dec 11, 2025

"Excellent"

Excellent

8.0

Helpful?

B3TOURANDTRAVELBWSBONDOWOSO, EAST JAVA, JAVA

Verified booking

Business

Standard Room

Stayed in Dec 9, 2025

"Enjoyable Visit"

Exceptional

10.0

I had an enjoyable stay at Sheraton Surabaya. The hotel is clean, quiet, and connected to many facilities. Bryan at the Front Desk made the check-in process simple and pleasant. His friendly attitude added to the good experience.

Helpful?

GoPlaces18475513497

Verified booking

Couples

Standard Room

Stayed in Dec 9, 2025

"Great Service at the Front Desk"

Exceptional

10.0

I enjoyed my time at Sheraton Surabaya. The room was comfortable, and the hotel had everything I needed. Bryan at the Front Desk gave helpful information and made the check-in process easy. A nice overall experience.

Helpful?

indahwatijayas

Verified booking

Family

Standard Room

Stayed in Dec 8, 2025

"Exceptional Stay"

Exceptional

10.0

The best stay ever! The staff is very kind to us, full of smile and exceptionally helpful towards us🤍 Thank you for the exceptional help Sir Oni, Sir Anjar, Sir bakti, Sir Muklis, Sir Budi, Ms Janice and Ms Resti! A memorable stay indeed!

Helpful?

kevindS2854UE

Verified booking

Solo travel

Standard Room

Stayed in Dec 8, 2025

"Pleasant Stay at Sheraton Surabaya"

Exceptional

10.0

I had a comfortable stay at Sheraton Surabaya. The room was clean and well-maintained, and the hotel’s location is very convenient. Special thanks to Bryan at the Front Desk for his friendly and efficient service during check-in. It made the stay even better.

Helpful?

Edwin

Verified booking

family_with_children

Standard Room

Stayed in Dec 8, 2025

"Hotel op 5 sterren niveau met directe toegang tot Tunjungan Plaza."

Exceptional

10.0

Alles op 5 sterren niveau. Prima kamers, heerlijk restaurant, geweldig personeel, geweldige service, directe toegang tot Tunjungan Plaza.

Niets

Helpful?

Inspire22632214616

Verified booking

Solo travel

Standard Room

Stayed in Dec 7, 2025

"Great Service"

Exceptional

10.0

Stayed at Sheraton Surabaya and everything went smoothly. The room was tidy and comfortable. Appreciate Bryan from the Front Desk for being helpful and welcoming.

Helpful?

imeldam510

Verified booking

Family

Standard Room

Stayed in Dec 7, 2025

"Great first time experiences"

Exceptional

10.0

Great service from bryan, ivan, jamie at front desk, wilni from room attendant.. good whirlpool, nice smell hotel, very good impression at the first time stay here..

Helpful?

6 7

9 10

Sheraton Surabaya Hotel & Towers

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe King Room - Newly Renovated

Amenities

Deluxe Twin Room - Newly Renovated

Amenities

Premium Deluxe Twin Room

Amenities

Club King Room

Amenities

Club Twin Room

Amenities

Junior Suite

Amenities

Executive Suite

Amenities

Royal Suite

Amenities

Ambassador Suite, Club lounge access, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King

Amenities

Premium Room, 2 Double Beds

Amenities

Club Suite, 2 Bedrooms

Amenities

Club Room, 2 Double Beds

Amenities

Deluxe Room, 1 King Bed

Amenities

Deluxe Room, 2 Double Beds

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Amazing CL team"

"Comfortable stay!"

"Excellent"

"Enjoyable Visit"

"Great Service at the Front Desk"

"Exceptional Stay"

"Pleasant Stay at Sheraton Surabaya"

"Hotel op 5 sterren niveau met directe toegang tot Tunjungan Plaza."

"Great Service"

"Great first time experiences"