Fairfield Inn Tuscaloosa

My stay was great. We came for our family reunion and got a great value. Rooms were clean, comfortable and roomy.

The only drawback was the fact they were doing some remodeling on the 1st floor and the breakfast area was very small. Overall I’m completely satisfied and will stay again

What this property lacks in amenities, it more than makes up for in customer service. My dauggter and I stayed here while she her orientation at the U of Alabama. I can't even detail how above and beyond this staff went to make our stay feel like we were with family. I believe the manager is Luke and I don't even want to gove specifics about some of the ways he helped our stay.....(if you read this..think bedding for my daughter). Over the next 4 years, this will be my go to hotel while my daughter is in college. Super close to campus, stores, food, beer, everything.

Convenient to campus

Bed were in rough shape not comfortable Sheets didn’t fit the bed

Breakfast was ok

Plugs in lamp Next to bed did not work. I had to plug in Across The ran. The remote control only turned on and off went up and down and did not have a guide. I have stayed here many times, and was very disappointed and won’t stay there again.

Hotel was overbooked but they did get me a reservation at another hotel, with great effort. Tried to call them when I was first notified but the answering machine hung up on me about a dozen times. When I arrived about six hours later, only then, when they tried to call another hotel, that they discovered their phones weren’t working - SIX HOURS. They finally got a hold of someone who told me to go to the hotel next door. I got to that hotel and the front desk clerk was not informed but she did figure out the problem and got us situated. The staff at the Fairfield was totally incompetent.

Not much

My wife and daughter got skin infections from the bed. We didn’t use the drawers, but when I checked them upon leaving there was the previous guest’s dirty food plate and fork in one of the drawers. The air conditioner leaked all over the floor. There was so much water leaking in the halls that each floor had Servpro fans and dehumidifiers.

I loved this stay! The staff was so kind and made the check in/out process so fast and easy. The rooms were excellent and clean. The weather was extremely hot but you couldn’t even tell in the rooms because the amenities worked so well. I loved this property and would stay here every time I traveled to the area.

The property was nice and clean, staff was friendly

I did not know about the extra hidden $50 a night fees they attached so my two night stay so my card was charged a $100 extra that I’m now waiting for a reimbursement for

Sheets literally would

The lady at the front desk was very helpful and nice. I really enjoyed my stay