Black Bear Inn & Suites

Location

Nothing

Servicio y amabilidad del personal

Nada

Loved the balcony

The size of the room and the convenience to the strip.

The older grey haired gentleman at the front desk was very rude and talked down to me. Thank God he went to lunch and the manager Tracy helped me check in. She tried to make it better.i

clean and quiet

we were in a handicapped room. there was no small table in the bathroom or a vanity for toiletries. Though we were not using a wheelchair, even someone in a wheelchair needs a table to set their toiletries on. No hair dryer. We were told that they were taken out due to theft. However, they are not that expensive in bulk and you can have them attached to wall. The front desk person said they had one to loan but that’s inconvenient. There was no small table and chair to eat. we ordered in and had to stand at the counter or juggle on our laps. There could be a regular mirror on the wall in the living area. As stated we were not using a wheelchair, so had to stoop down to use the mirror in the bathroom. So apparently handicap means wheelchair only. My sister has crippling Rheumatoid Arthritis. So the shower was wonderful. Grab bars were great. Not all people who have special needs are sitting. So just a few suggestions. Thank You K Loyd

Nice location, yes it's near one end of the strip but the walks to everywhere we went on the trip were not very long at all and some of the better restaurants were very close to the hotel. Rooms were very clean and comfortable.

No real issues, pool was closed but it was clearly communicated during the booking process. If I had to nitpick, the ac units are a little loud but not so much I couldn't sleep.

Good location, friendly and courteous staff.

When we checked in the informed us that the pool was broke and this must have included the hot tub also as it was empty. So that was disappointing. Beds were not very comfortable probably should upgrade them. Also wish they had curtains on window and door to balcony. Light coming in all night was very bright. Had to ask for blanket to cover door.

Exceptional location. The staff was nice. The free breakfast was great.

We weren't happy that the pool was closed, which is one of the reasons why I booked it with 2 kids. I felt like they should have adjusted the bill in some way.