Black Bear Inn & Suites

The hotel is in a great location, right down town but not in the center, the room was clean and smelled fresh. They did offer a hot breakfast. Cleaning was offered everyday.

Overall it was a nice cozy place. The room was rather small but that's okay. The hot breakfast was a bit tasteless. They need some grits or something. A big disappointment was the pool was not working. I feel like that should have been put on the registration page or something, maybe a room discount.

location and city view balcony

elevator issues

Location

Breakfast

The location and the room was great

The location was AMAZING - we loved being able to walk everywhere, the rooms were very clean and modern and we had a great view! The staff was very friendly and no matter where we encountered them, hallway, elevator, or in the lobby, we were always greeted warmly. Having the on-sight parking was awesome as well, since the main strip is so busy! And we appreciated that there was hot coffee at all hours!

This is a very minor complaint and it would not keep us from staying there again, but we did not enjoy the breakfast (only ate there the first morning). While there was a lot of options, we just didn't really like anything - no flavor and seemed to be just the cheapest version of everything. Luckily there are plenty of tasty breakfast places within walking distance, so we just ate out the next day!

Close to Smokey Mountains entrance

How the light on right side of patio shined through on nite.