Roami at St. Helene

Accommodation was nice and great location

The code i was emailes through booking.com was not the one to allow us to enter the front door. I would of like a host on-site to sort this out and somewhere to store luggage before check in as it was a late check in.

The directions for the key code did not include to use the # symbol at the end so the code wouldn't work on the main door into the building. Hot water was long in coming.

Chartres St. is fun due to wedding parades passed below our balcony daily, once 4 times Saturday evening. Location was very convenient to restaurants, Jackson Square, Bourbon St, Canal St, trolley cars, the Aquarium and French Market. Used the onsite pool.

This was the first time I had stayed at non contact hotel. Likely I won’t do that again. Contact via text message was satisfactory, yet housekeeping staff hadn’t supplied toilet paper, coffee cups, and took three days before that and fresh linens and towels were dropped off at the room. On site supervision could improve the stay.

LOcation was best part. I felt pretty secure. Bed was good. EVerything worked as intended.

There was a leak in the bathroom which made noise sometimes. The rug kept folding everytime door opened. Nothing substantial.

Location

No staff on hand for issues. Coffee maker and coffee in the room, but no coffee cups. Only one set of towels for a 5 day stay, no one to ask for fresh towels. Sound of every door in hall closing sounds like slamming at all hours.

I like that it was in the center of everything

There was no toilet paper, the room did not look like in the pictures where we booked