Roami at St. Helene

Quick checkin and easy... when booked it thought balcony was over looking french quarter .. and no place to sit .. room was nice but more room or shelves for toiletries in bathroom.

Comfortable and clean rooms. Outstanding location

Minor quibble - no elevator. But it is an old (but well kept) boutique hotel. It wasn't a big deal

The property is in a good location and the photos were accurate but I was expecting a hotel stay not an airbnb style property. We had some issues with our room that were never resolved because there is no on-site staff. The ice machine was not working, our shower was leaking, light bulbs were out, the TV didn't work, and there were maintenance items, like a jug of oil on the doorframe, left in the room. I did report everything with pictures to the number provided. I was asked to give them 24hrs to correct it. Nobody ever came by. The front door of our room did not have any sort of security lock or deadbolt. A good amount of light from the hall could be seen through the door. The patio doors opened directly to the pool area which was cool until we realized they didn't securely lock and there was a man smoking right outside of them. Thankfully we didn't have any issues but it was nonetheless unnerving. There are paid parking options across the street and on the side of the building however, they are expensive.

The stay was just ok. The plus was the location. The building had an off putting smell the walls are paper thin so you hear every conversation. The room didn’t give you the clean hotel feel and wasn’t inviting . There was a net infestation. The steps were also pretty brutal after walking all day .

The parking is so expensive

Fantastic stay! Loved the pool and the HUGE rooms!! Pool area and front awning need some TLC, curtains in the room would have been nice, but the location and large rooms were amazing!!!

Hospitality was lacking, I guess it's a new thing. No front desk only numbers and codes. Got there after 2 but could not enter the room till 4 . The room and location were good enough. The staff we did see were kind and helpful.

It was close to alot of things.

Very loud, no windows.

mold in bathroom. missing shower door