Shilo Inn Suites Hotel - Bend

Yes, it is dated but it is clean and comfortable. the staff are friendly and helpful. will stay here again.

For the price I paid, wallpaper in the room was peeling in the edges of the walls, hair clip left on the curtains, lamp shade was stained, dingy, and completely off centered. Carpets were stained and dirty looking, no pictures on any walls, and the toilet seat was broken off the toilet, just sitting very loosely. Only a very tiny microwave, only a one cup tiny coffee maker, carpet outside on the stairs was very old and had major holes worn everywhere. I would not reccommend staying here at these prices.

The carpet was badly stained. It looked like it hadn’t been cleaned in a year!! The smell in the room was bad . If I wasn’t tired I would have found a nother motel. Even the water had a bad smell. I am calling there corporate office and asking for at least half of my money back!!!

The room needs updates. I don’t think anything has been updated for decades besides the bedding. Carpet, fridge, microwave, furniture was very old and rundown. We did not use the coffee maker because it had a layer of dust in it. The shower did not look clean so we did not use it. There were people dumpster diving outside our room as well.

Beautiful view and conveniently located to shopping/restaurants.

Room wasn't as clean or in good repair as I had hoped. Lack of security locks on entryways into room, other than key card lock on main door. Ant colony living in the toilet tank/lid, cobwebs and spiders (not small and multiple) clearly visible from all ceilings in each room, kitchenette plumbing leaked when being used, poor lighting due to multiple burnout bulbs in lamps, rotten spot in balcony flooring just outside the door, bedframe not assembled and secured properly so collapsed when weight added from luggage. So short staffed that they didn't have anybody on hand to deal with any of the problems. Overbooked so couldn't offer me a different room. Room and amenities way overpriced for what was offered.

Floor had not been vacuumed was filthy and shower doors were broken. Outside patio was full of cobwebs. Good thing though was bed was clean and comfy and bathroom was clean.

Found 3 spiders in bathroom and 2 moths as well.

The room I had on July 25-26 was awful. The only good thing about it was that the bed and sheets were really comfortable. Smelled like smoke Fixtures from the 70s Cottage cheese ceiling Cracked lamp Nasty box springs Mouldy shower Ice machine not working Loose electrical outlets could not charge my phone by the bed because it kept falling out of the wall. No charging stations at all. I plugged it into the bathroom. The concrete sidewalks outside were probably poured in the 60s and were broken up and uneven. spiderwebs all over in the hallway to the four rooms that were in there. I would not recommend this place for anybody.

The shower felt like you were going to fall through the floor. There was only half a roll of toilet paper in the bathroom and when we called to get more they told us we had to come to the front desk if we wanted more. The pool was ice cold and the 2 hot tubs were barely above freezing. There were no towels at the pool area. The only positive thing about our stay was that the bed was very comfortable.