Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI

Very accommodating, nice facilities, staff was very friendly, great continental breakfast. Good value & great location!

Not quite the experience I had hoped. The QR code for the hotel information didn’t work. Went to the front desk for information. Was wordlessly handed a piece of paper. I asked for a few more hangers for our room (only had 2). Was told “we do t have any hangers down here,” then she walked away while I was still standing there. The room was pretty noisy, with a lot of door slamming and loud voices starting early in the morning. (We weren’t far from the front desk), The room was comfortable and clean. Very spacious. Some wear and tear.

the floors are so dirty you have to wear shoes the entire time you walk around . The hot tub is closed . The hallway carpet are also dirty. the furniture is dirty. the in room coffee pot was broken. the elevator looks like there’s squished bugs that never got cleaned out. our room didn’t get maid cleaned. there’s remodeling next to our room where half the hallway is half plastic taped off with banging all day. hair came up in the sink the 1st time we used it to brush our teeth

Our room was dirty the hot tub was not working. it was very noisy in the hotel . We've used this hotel many times before, we probably won't be using it again very disappointed

DIRTY!! There were dead bugs at head of bed. Plus it was filthy dirty on the carpet at head of bed on floor. I asked about bed bugs and they told ME to bring out bugs to check for bed bugs! Whole place was dirty, not maintained! It smelled bad! Smelled like mold! My son’s room toliet was clogged. They handed be a dirty plunger across front desk instead of taking it up. They actually asked me to bring plunger back! I didn’t. I’m not one to write bad reviews but I can’t image that others haven’t complained!! I didn’t expect this from the Radisson Brand.

Everything was very dirty in the room, they were also renovating and it was loud, and not well kept as renovations were being done. Dust was caked onto the walls and floors and any surface, it had the weirdest musty smell and the curtains were ripped. Stains were on the ceiling as well as the mattresses. It made it feel very unsafe. We were also met with a ‘natural gas’ fire outside the hotel, that was claimed to not be a dumpster fire despite what it looked like. I wouldn’t stay here again unless the renovations make the hotel more cleanly.

They are in the middle of re-doing the facility. Right now the carpet in the halls and room is very dirty. There is only one ice machine and it's on the first floor, we were on the second. Only one small elevator. In the room there was a half drank bottle of fruit punch. The carpet had not only dirty spots everywhere but there was scraps of paper at the foot of the bed. There should be a tv guide listing the different channels as the guide on the tv doesn't match what is really on. Numerous cigarette butts around the outside close to the door. I was told that things were being updated and come January everything would be better. I must say the staff were all extremely helpful.

The room was not clean, there was gum on the headboard when we got there, also the head board looked like ot had never been dusted. Floors had stains, lamp shades had dust on them as well..curtains had rips in them. I have stayed at this hotel once a year for the last 15 years and this was the worst i have seen it.

There were stains on the carpet along with dead bugs. The tub was duct taped together. When leaving the hotel there were several people drinking beer at the picnic table outside. I really would not recommend this hotel.

The only thing i did not like was the wifi was practically non existent