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6.7 / 10 Guest Rating

Residency Hotels Astor Metropole

193 Wickham Terrace City, Spring Hill, AU

Residency Hotels Astor Metropole - main view

About the Property

Recreation Amenities and Features
Indulge in the outdoor pool or unwind on the terrace, offering a scenic view. Enjoy complimentary wireless internet, concierge services, and access to a common area with a TV.

Event Planning and Services
With 237 square feet of conference space and a meeting room, this hotel is ideal for hosting events. Benefit from a 24-hour front desk, room service, and a computer station with wired internet access.

Luxurious Room Accommodations
Relax in one of the 142 guestrooms equipped with amenities like a refrigerator, LCD TV, and a pillowtop bed with premium bedding. Stay connected with free WiFi, and enjoy satellite programming for entertainment. A convenient location, just a short walk from Brisbane's major attractions. Book your stay now at Residency Hotels Astor Metropole.

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Conference space
Golfing nearby
Bicycle rentals nearby

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

* One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. * Parking height restrictions apply. * The property is professionally cleaned.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good100 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
Ashley
Verified booking
Standard Room
Stayed in Mar 25, 2023

"Good"

2.0

Fawlty Towers ain't got mothing on this chaos! Clueless guy on reception couldn't find any reservations. Fire alarm sounded repeatedly. Garage door went psycho. Pool was out of order. Plaster hanging off the verandah ceiling. If you want comedy of the absurd this is your place otherwise avoid.

Helpful?
M
Michelle
Verified booking
Standard Room
Stayed in Mar 22, 2023

"Good"

2.0

was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Nov 22, 2022

"Good"

2.0

Rude staff, dirty out dated ugly rooms

Helpful?
A
Andrew
Verified booking
Standard Room
Stayed in Nov 18, 2022

"Good"

4.0

Would not recommend - old and dated, fitted out in the cheapest possible way Staff were average at best Would not book again

Helpful?
C
Carolynn
Verified booking
Standard Room
Stayed in Nov 16, 2022

"Good"

2.0

There were bugs in the room, a general uncleanliness of the linen and the wifi was barely functioning

Helpful?
D
Dashar
Verified booking
Standard Room
Stayed in Oct 24, 2022

"Exceptional"

10.0

Close to the city, great view.

Helpful?
G
Garth
Verified booking
family
Standard Room
Stayed in Oct 4, 2022

"Good"

6.0

location very good dated, but 3 starts so ok aircon didn't work

Helpful?
K
Kimberley
Verified booking
family
Standard Room
Stayed in Oct 3, 2022

"Good"

4.0

we stayed on the 15th floor in the room that was located right next to the trash shoot. it honestly stunk so bad, it went throughout the whole room

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 28, 2022

"Good location, poor hotel. "

4.0

Disappointing stay. Feel like they have increased the price to take advantage of the housing issues in the city. The apartment was not clean, infested with tiny spiders and ants, everything is old and dated. Kitchen equipment was dirty with old food. Staff just rather rude in every interaction. Wifi does not work in the room. Highly deceiving pictures listed on hotels; not representing the quality of the room. Way overpriced for what you get. Other guests at the hotel were equally dissatisfied when we spoke to them (multiple groups). The location is fantastic though.

Helpful?
P
Phillipa
Verified booking
Standard Room
Stayed in Sep 22, 2022

"Good"

6.0

Parking was one of the worst experiences ever. I almost fell down holes getting stuff out of car. Very unsafe, don't know how it lasses inspections.

Helpful?
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