Courtyard by Marriott Jacksonville at the Mayo Clinic Campus/Beaches

This hotel is perfect if you need to be seen at Mayo in Jacksonville. The atmosphere is always quite and calm. The rooms are nice and very clean. The management is always willing to work with you on any issue or problems. I've always enjoyed staying there.

La ubicación

No tiene un buen restaurante.

Location to the Mayo Clinic and the cleanliness

Almost $300 for 1 night stay

I had booked a room with roll in shower which was not available when I arrived. The fantastic front desk lady got a shower bench for me quickly. I was surprised by the lack of accessibility options. Here is a place where very ill people stay to be seen at Mayo I was very disappointed in the facilities. The rock stars were your staff. The front desk. Awesome. The little restaurant and bar in the lobby was so nice due to the attention from the staff and even the cook ! My room smelled like a locker room. Ugh. I had to spray a ton of perfume

We have stayed at numerous Marriott hotels and have always had wonderful service from check in to check out. This Marriott and I know its location dictates access to the Mayo Clinic environment, but this Marriott does not stand up to its normal standards. The room had issues from the sink leaking, TV never worked, beds were extremely uncomfortable & service not good. We left before the second night we had booked based on the above comments. Very disappointed.

The towels were so cheap, like sandpaper, expect more for the price.

We liked that this property was close to Mayo but there are many places close to Mayo that are cleaner, less expensive and the people are more helpful. We did not like that we did not receive a discount because we used Expedia and called but was told no discounts but upon arrival was told that if we had of called hotel directly, we would have received a discount, and we had called and told no discounts. Since it was obvious we were going too Mayo, and we had proof they could have provided us with a discount but opted not to do so.

Warm and friendly

Everything went as expected. The Coffee station was not cleaned from a previous tenant.