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7.8 / 10 Guest Rating

Holiday Inn Basildon by IHG

Cranes Farm Road, Waterfront Walk, Festival Leisure Park, Basildon, England, SS14 3DG, Basildon, GB

Holiday Inn Basildon by IHG - main view

About the Property

Terrace and Garden Views
Take in stunning views from the terrace and garden while staying connected with complimentary wireless internet access.

Dining and Entertainment
Indulge in delicious meals at the restaurant or opt for room service. Unwind with a drink at the bar/lounge after a day of exploring.

Amenities and Events
Enjoy amenities such as complimentary wired internet access and express check-in/out. The hotel offers event facilities like conference space and meeting rooms.

Book your stay at Holiday Inn Basildon, an IHG Hotel and immerse yourself in comfort and convenience near Festival Leisure Park.

Facilities & Amenities

Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Picnic area
Elevator
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 Double Bed - Photo 1
Standard Room, 1 Double Bed - Photo 2
Standard Room, 1 Double Bed - Photo 3
Standard Room, 1 Double Bed - Photo 4
Standard Room, 1 Double Bed - Photo 5
Standard Room, 1 Double Bed - Photo 6
Standard Room, 1 Double Bed - Photo 7
Standard Room, 1 Double Bed - Photo 8
1/8

Standard Room, 1 Double Bed

1 Double Bed172 sq feet Internet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room serviceSleep - A pillow menu and bed sheets Bathroom - Private bathroom, a hair dryer, and towelsPractical - Safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Grab bar in bathtubNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

16 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

Standard Room with Double Bed

Non-refundable
Room Only
20% OFF$281.69

$225.35

Includes taxes & fees

Standard Room with Double Bed

Non-refundable
Breakfast Included
20% OFF$327.49

$261.99

Includes taxes & fees

Standard Room with Double Bed

Non-refundable
Half Board
20% OFF$390.81

$312.65

Includes taxes & fees
Premium Room, 1 Double Bed - Photo 1
Premium Room, 1 Double Bed - Photo 2
Premium Room, 1 Double Bed - Photo 3
Premium Room, 1 Double Bed - Photo 4
Premium Room, 1 Double Bed - Photo 5
Premium Room, 1 Double Bed - Photo 6
Premium Room, 1 Double Bed - Photo 7
Premium Room, 1 Double Bed - Photo 8
Premium Room, 1 Double Bed - Photo 9
Premium Room, 1 Double Bed - Photo 10
1/10

Premium Room, 1 Double Bed

1 Double Bed183 sq feet Internet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room serviceSleep - A pillow menu and bed sheets Bathroom - Private bathroom, a hair dryer, and towelsPractical - Safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Grab bar in bathtubNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

17 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

1 Double Premium

Non-refundable
Room Only
20% OFF$346.89

$277.51

Includes taxes & fees

1 Double Premium

Non-refundable
Breakfast Included
20% OFF$392.94

$314.35

Includes taxes & fees
Standard Room, Multiple Beds - Photo 1
Standard Room, Multiple Beds - Photo 2
Standard Room, Multiple Beds - Photo 3
Standard Room, Multiple Beds - Photo 4
Standard Room, Multiple Beds - Photo 5
Standard Room, Multiple Beds - Photo 6
Standard Room, Multiple Beds - Photo 7
Standard Room, Multiple Beds - Photo 8
Standard Room, Multiple Beds - Photo 9
1/9

Standard Room, Multiple Beds

2 Double Beds and 1 Double Sofa BedInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room serviceSleep - A pillow menu and bed sheets Bathroom - Private bathroom, a hair dryer, and towelsPractical - Safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Grab bar in bathtubNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

Standard Two Double Bed Room with Sofa Bed

Non-refundable
Room Only
20% OFF$340.08

$272.06

Includes taxes & fees

2 Double Standard Sofa Bed

Non-refundable
Breakfast Included
20% OFF$392.94

$314.35

Includes taxes & fees

Standard Two Double Bed Room with Sofa Bed

Non-refundable
Half Board
20% OFF$447.46

$357.97

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
1/5

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - Flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and room serviceSleep - A pillow menu and bed sheets Bathroom - Private bathroom, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Grab bar in bathtubNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

Standard King Room

Non-refundable
Room Only
20% OFF$315.69

$252.55

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$359.85

$287.88

Includes taxes & fees

Standard King Room

Non-refundable
Half Board
20% OFF$423.19

$338.55

Includes taxes & fees

Guest Reviews

7.8
Very Good175 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great bar service.

Categories

Cleanliness7.7
Service8.7
Location8.2
Room Quality7.2
Amenities7.7
Value for Money7.1
Food and Beverage8.2
Overall Experience7.7

Select topics to read reviews

H
HannahThePlannerEDINBURGH, SCOTLAND
Verified booking
Business
Standard Room
Stayed in Jan 6, 2026

"Great service from Thayne"

8.0

Thayne was great! Thank you for the very good service and making good recommendations when I wasn't sure what to have. He's super efficient too! Very happy. Thank you

Helpful?
T
Tour19505042388
Verified booking
Solo travel
Standard Room
Stayed in Jan 5, 2026

"Thank you, Thayn 😀"

10.0

Thank you to Thayn! He served me at 11:50pm and again the next day at lunch. Great service. The whole team was great but a special thank you to Thayn! 😊😊😊

Helpful?
R
reecer2026
Verified booking
Family
Standard Room
Stayed in Jan 2, 2026

"Great Bar Man"

10.0

Had a great stay here after a long drive from Amsterdam due to all flights being cancelled after new year. Was all a bit tired but was cheered up by the Bar man Thayn who was great company and welcoming. Would come back just to see him.

Helpful?
M
M1544IBbradleyt
Verified booking
Business
Standard Room
Stayed in Dec 16, 2025

"A* service"

10.0

Brilliant service at bar, thayn decent lad good conversation. Bar area clean and tidy and good selection of drinks , recommend

Helpful?
P
P4212ELryanw
Verified booking
Business
Standard Room
Stayed in Dec 16, 2025

"Great service and conversation"

10.0

Great service from Thayn at the bar, quick service and a great customer experience, very engaging and good conversation.

Helpful?
L
Lady35
Verified booking
Friends getaway
Standard Room
Stayed in Dec 5, 2025

"Warm welcome"

10.0

Really warm welcome. Carpark explained Food & drink great & speedy service Thayn at the bar helped us decide on what to order by answering our questions Was friendly & made us feel very welcome. Great couple of hours in comfy surroundings.

Helpful?
W
wgardner101LEICESTERSHIRE, ENGLAND
Verified booking
Business
Standard Room
Stayed in Nov 26, 2025

"Overnight Stay for Work"

8.0

I stayed here for 1 x night due to working in the local area. Very easy to find with plentiful parking and my room was of a decent size. Plenty of places to eat within walking distance if you don’t want to eat in the hotel ad it is on the edge of a leisure complex. I did eat breakfast in the hotel which was really nice (help yourself). The reason I rated 4 stars is due to the parking, lots of it but managed by an external company and expensive! If I was paying for the stay myself, I would’ve gone somewhere with free parking.

Helpful?
P
paulinasN9903QR
Verified booking
Business
Standard Room
Stayed in Nov 21, 2025

"Great staff and location"

10.0

Reception lady Becs very nice and helpfull... food lovely and tasty, staff in general lovely mainly Thayn as he is smiling from the minute you walk to the bar till tou walk out. Great atmosphere . Rooms clean. Good value . Fully recommend this place.

Helpful?
I
I9928DPiann
Verified booking
Family
Standard Room
Stayed in Nov 17, 2025

"Clean and professional accommodation"

10.0

Excellent service and friendly staff. The inn is starting to show its age, and rooms could do with a face-lift. The complimentary breakfast is excellent. Thayn and his bar staff are friendly and very helpful.

Helpful?
M
margaretsP5125RI
Verified booking
Couples
Standard Room
Stayed in Nov 14, 2025

"Amazing stay"

10.0

Great location with plenty of restaurants around it. Clean and cosy rooms and great value for money. Friendly staff throughout and a special shout out to Thayn who worked in the bar!

Helpful?
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