Extended Stay

If I could give zero stars, I would. This place was absolutely ghetto and not in a fun or quirky way—just dirty, loud, and chaotic. The room smelled like old gas, the furniture was worn and filthy, and I actually saw grey roaches crawling around the bathroom. It felt like something out of a horror movie. There were people arguing and fighting loudly right outside, all night long. I didn’t feel safe for a second. The crowd hanging around seemed high or strung out, and there were definitely crackheads wandering the parking lot. To make matters worse, the manager (a bigger white woman) had a terrible attitude—completely rude and dismissive when I brought up the conditions. She acted like I was bothering her just by asking for help. Save yourself the stress and DO NOT stay here under any circumstance. I left early and wish I never booked in the first place. Save your time and money and stay at Home In up the street.

When I arrive at the hotel they said that the reservation was a cancel due to an overbooked situation.

Irresponsable

Nothing/Nasty

Everything

First off, I didn’t stay at this property because when I arrived on July 4th, the front desk associate told me that they overbooked and I would have to find another hotel, I asked him if I can get a refund and he told me to contact booking and I did, they said I would get a refund because I ended up having to get another hotel and I never did. The front desk associate was very rude and instead of trying to help, he got in his car and drove off. This Hotel needs to be shut down. The front door was locked and I think someone went through the back to let people in. So many people were turned around this night after booking at least 3 days prior. All I want it my money back. This place is a scam. They need to be shut down immediately. They’re claiming that people stayed at the hotel although we requested to cancel and a refund.

They canceled on us after being booked for over a month. We were 30 minutes away from the property.

No

No

My room had bed bugs

Terrible Will be contacting someone for breach of contract.