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5.4 / 10 Guest Rating

Quality Inn and Suites

Springfield, Missouri, 65803, Springfield, US

Quality Inn and Suites - main view

About the Property

Recreational Amenities

Improve your fitness routine at the on-site fitness center and take a refreshing dip in the seasonal outdoor pool.

Convenient Features

Enjoy complimentary wireless internet access, a hair salon, and a picnic area for your leisure. Benefit from the on-the-go breakfast served daily and avail of business center services.

Centrally Located

Ideally situated in Springfield, our hotel is just a short drive away from Missouri State University and Mercy Hospital Springfield, making Quality Inn and Suites the perfect choice for your stay.

Book your stay at Quality Inn and Suites now for a convenient and enjoyable experience in Springfield!

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Picnic area

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from June to September. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good139 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
Amber Lauren
Verified booking
Standard Room
Stayed in Jun 30, 2025

"Good"

2.0

I was completely disappointed with this hotel. Upon arrival it smelled the floors were sopping wet. They gave me a room on the first floor with a cracked window. The bed was stained. The carpet was dirty. It was disgusting. I refuse to stay. I actually checked out not 10 minutes after checking in.

Helpful?
W
Wade
Verified booking
Standard Room
Stayed in Jun 28, 2025

"Stay away"

2.0

Shower water wouldn’t shut completely off Smells like mold Door wouldn’t lock Staff was busy evicting people Didn’t feel safe

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 26, 2025

"Suicide cell"

2.0

The room was musty and moldy the bathroom to turn the shower on I had to use my wrench because the shower knob was broke wouldn't even on there that hot water and cold water wasn't on there The next morning I wake up apparently a pipe burst before we got there and in the middle of the night so there was no water anywhere

Helpful?
D
Debbie
Verified booking
Standard Room
Stayed in Jun 22, 2025

"Good"

2.0

Hotel had no rooms available when I tried to check in. Hotel smelled dirty when entering front door.

Helpful?
C
Christina
Verified booking
family
Standard Room
Stayed in Jun 22, 2025

"Good"

2.0

I was surprised when I drove up to the property. The area of town was a little more transitory than I expected. I was even more surprised by the condition of the hotel. While the lobby area was okay, upon walking upstairs to where our room was, it was an immediate disappointment. I tried to tell myself the building was old. However, upon walking into the room, we found bedspreads that looked like they hadn’t been washed. Everything about it gave us the sketchy feeling. It felt so dirty. The tile in the bathroom had large hole around the controls for the shower. The cold water knob was missing. We later found a used cigarette behind the toilet. On top of that, the staff was rude when we called to find out about Internet. Which they then told us was out. The appropriate course would have been to let us know upon check-in. In all the years I’ve stayed in hotels, this was also the first time I’ve ever been distract 9am by housekeeping and then to be greeted with a question of whether we were staying another night or checking out. To then be informed that the water would be shut off for two hours. I would not recommended staying here due to safety and cleanliness.

Helpful?
T
Taylor
Verified booking
partner
Standard Room
Stayed in Jun 20, 2025

"Good"

2.0

Sheets on bed were dirty. There were old cigarettes on the counter. The whole place smelt disgusting. We called the front office to confirm the time that breakfast ended (9 am) we went down at 8:50 and they were cleaning up and they told us they closed it all at 9 but it wasn’t even 9 yet. There were no pillow cases on pillows and there wasn’t a shower curtain. Would not book here.

Helpful?
B
Brandon
Verified booking
Standard Room
Stayed in Jun 17, 2025

"Good"

2.0

We didnt even stay they had drugs around theplace no tv in the rooms electric wires hanging from ceiling it was nasty not worth staying there would like to get a refund

Helpful?
T
TJ
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Good"

2.0

The door lock didn't work for my first room. Got moved to a second room and the room was musty. On the way to the second room there was an active leak with water pooling on the floor (it wasn’t raining outside). Lots of shady people walking outside, so I felt skeptical if my car was going to get broken in or stolen. The security lights in the parking lot were dim

Helpful?
D
Dennis
Verified booking
family
Standard Room
Stayed in Jun 12, 2025

"Good"

2.0

This property was horrible. We didn’t stay and we were not given a refund. The room was disgusting and the smell was unbearable. The pictures on Orbitz do not represent what condition the property is in.

Helpful?
S
Sonnie
Verified booking
Standard Room
Stayed in Jun 8, 2025

"Good"

2.0

Room was very dirty bugs everywhere didn’t want to give us different room

Helpful?