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7.8 / 10 Guest Rating

Comfort Inn & Suites Ruston-East

1825 Roberta Avenue, Ruston, Louisiana, 71270, Ruston, US

Comfort Inn & Suites Ruston-East - main view

About the Property

Recreational Opportunities

Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center.

Complimentary Amenities

A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self-parking is available onsite.

Convenient Location

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Conveniently located near Louisiana Military Museum and minutes away from various attractions and universities.

Ready to experience comfort and convenience? Book your stay at Comfort Inn & Suites Ruston-East now!

Facilities & Amenities

Free breakfast
Fitness facilities
Front entrance ramp
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good142 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

D
Denise M
Verified booking
Standard Room
Stayed in Jun 30, 2025

"Closed!! But you won't find out from Hotels.com!!"

2.0

I booked this stay in April 2025. Two days before our arrival I received an email from Hotels.com reminding me of my booking at Comfort Inn & Suites in Ruston. When we arrived, after traveling for 12 hours, the hotel was closed for repairs/renovations!!!! Hotels.com NEVER notified me the hotel wasn't open. Hotels.com NEVER notified me there could potentially be a problem with the reservation. I later found out the hotel had been closed for 3 months!! WHY did Hotels.com allow me to book a hotel that wasn't even open!?!?! Needless to say, my daughter and I had to scramble to make alternate arrangements and of course couldn't speak with anyone at Hotels.com as the only "contact" feature was a useless chat. I have been a member of Hotels.com for MANY years and I'm shocked by the lack of professionalism, customer service, communication, and follow through. When we did finally find a new hotel, the price was obviously much higher than what we originally paid due to the fact it was a last minute booking. Do better Hotels.com, leaving travelers stranded is NOT an option.

Helpful?
L
Laura
Verified booking
Standard Room
Stayed in Jun 27, 2025

"Good"

2.0

Arrived at the hotel Wednesday evening only to discover the hotel had been closed for over a month. Had to find a hotel room and paid over double. NO communication was received on the closure.

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in Jun 4, 2025

"Exceptional"

10.0

Loved everything about this hotel from the staff to the location

Helpful?
B
Brigette
Verified booking
Standard Room
Stayed in May 28, 2025

"Aggravated "

2.0

This hotel is closed!!!!! We had to find another room in a different city!!!!

Helpful?
S
Suzanne
Verified booking
Standard Room
Stayed in May 28, 2025

"Good"

2.0

When we arrived at the location it was closed for repairs with no prior notice.

Helpful?
J
John
Verified booking
Standard Room
Stayed in May 24, 2025

"Nobody's home"

2.0

It's closed. No message sent. Expect full refund.

Helpful?
M
Melanie
Verified booking
family
Standard Room
Stayed in May 17, 2025

"Good"

2.0

The hotel is closed!!! Emergency repairs caused the closure?!?!?? Please refund immediately! I am so upset to have reserved this for a graduation and it was closed!!! I never got an email or text from Travelocity warning me!!!

Helpful?
K
Kay
Verified booking
partner
Standard Room
Stayed in May 12, 2025

"Good"

2.0

we arrived from Houston on evening of Thursday, May 1, 2025, to find the parking lot in Ruston, Louisiana, abandoned, with a flimsy handwritten (misspelled) cardboard sign taped to the front door reading "closed, emergency maintenance, contact third party" we received NO heads up notification that we would not be able to check in on Thursday. We had to go through a long process of talking to AI at exlpdia.com and then FINALLY a live person in Asia that comped us a room at Travel Inn. Why didn't anyone in the entire company inform us ahead of time that this location has gone belly up?

Helpful?
N
Nichelle
Verified booking
family
Standard Room
Stayed in May 11, 2025

"Exceptional"

10.0

Staff was friendly and helpful. The room was cozy, clean and comfortable. The breakfast was great. I'm glad the other hotel cancelled my reservation.

Helpful?
D
Demetria
Verified booking
Standard Room
Stayed in May 9, 2025

"Good"

2.0

I am very disappointed in the services hotel.com provide. The GM meet me in the parking lot stating the hotel flooded on March 28 and hotel.com was notified, but I was never notified. I recevied notification up until the before I was suppose to arrive as if everything was fine. I even had an online chat on 5/1 requesting a copy of my reservation be emailed to me again and I was not informed of the flooding. So at the last minute I had to find other accommodations and most of the hotel were booked because there was a graduations that weekend which was the reason I was in towm. This type of customer service is unexceptable because while I was waiting others can up who had the same issue they were never informed.

Helpful?