Homewood Suites by Hilton Colorado Springs North USAFA

My experience at this hotel was unusual. When we arrived around midnight, the manager opened the door for us and began letting us know that the Hilton booking system was down for scheduled maintenance. This meant he didn’t know which room we were supposed to go in. After I asked whether or not someone had printed off the reservations in advance, he looked around and found them. We booked a king suite, but the room we ended up in was an accessible king suite. We did not require an accessible room, and I’m glad we didn’t. In order to get through the maze to arrive at our accessible suite, we had to push through a very heavy “fire door” that noted it was to remain closed at all times. There was no automated door opener. If I were in a wheelchair, I would have been pissed. After we finally settled into our room after a long day of travel, we were awoken by the fire alarm going off at 2am. The fire alarm was the most disorienting thing I’ve experienced. I’m glad I’m not epileptic, because the strobe lights would have given me a seizure. After finally finding my way back through the maze to the front desk and commiserating with a handful of other guests, we learned there was no fore and no discernible reason for the alarm. After this incredibly disruptive experience, our stay was uneventful. The staff were nice and accommodating. Breakfast was good. Overall, it’s a decent hotel, but after our experience, I can’t possibly return.

Great location and friendly staff. Noticably updgraded which is nice, but feels unfinished. Curtains had noticable water damage on the liner, closet doors were missing hardware and falling off the channeling. Water takes 10 min to warm up on the 3rd level (beware!), breakfast was so-so, and parking lot had a monterious unmarked pothole. The bed was nice, kitchen area was clean, and hotel provided toiletries

The hotel is continently situated with just a five minute drive to the highway leading to Denver and other interesting tourist locations like Gardens of the Gods etc. The hotel has been on an upgrading exercise but the facilities is still not very up to the standards with flushing system breaking down, showering spray not able to work as half the water coming through the spray and the half still flow out to fill the bathtub. The first day when I checked in there was no water supply (not sure the reason). They have graciously arranged another hotel for me to stay for a night when I requested for it. The manager was wanting to make it complimentary but I insisted that we should pay for it.

Overall, it was a decent stay but not sure I'd be back or recommend first choice for visitors. My wife and I are actually local to the area and needed a place to stay for the night while our house was having work done. We chose this hotel because it was close to our house, we liked the separate sitting area from the bed, plus the full size fridge and dishes were helpful. Some pros: *Clean and spacious room *Bed and pillows were comfortable enough (not amazing, but not terrible) *Room temperature was comfortable and not too loud (my wife is a sensitive sleeper so hotels with too loud of heater / AC are tough for us) Cons *The TV channel selection was very limited *Lighting - this may be really nitpicky and selective of us, but we found the lighting to be very harsh and way too bright. It was hard to sufficiently relax so we basically had no lights on. It would have been nice if there was a softer lighting option *Main microwave was broken and the one on the table was lopsided. We understand if the replacement is needed, but we would have found it helpful if an effort had been made to make it straight

Convenient location

Cable did not have great/variety of options

Location and room size

The scrambled eggs for breakfast were nasty!! The shower was not as hot as I like it! It was hotter at 7:00am on the last day however.

The hotel was fine for what we needed but I have a couple complaints. We had three people and at midnight had to go down and get bedding and towels. We also had light fixtures without bulbs. My biggest complaint though is hooks or bars to hang towels or clothes on while you shower. There is not one single hook on the walls or the back of the bathroom door. With three people in the room trying to save our towels we were having to hang them on tvs and doorframes. It would be an easy fix to give people places to hang things. This is a running joke in our family. The lack of places to hang things in a hotel. But this place had zero. Maybe it was just our room.

I stay here eveytine I visit my daughter in Colorado Springs.

I like the Briargate area. The hotel is mid update but alot of it was pretty run down. Our shower faucet leaked everywhere. Almost every light fixture and everything else on the walls were crooked. There's just a lot of shotty workmanship throughout the hotel. Room size is better than the hilton nextdoor for the same price this is my choice in the area.