Cedar Court Wakefield

Stayed for 1 night in the family suite with 2 young girls. Beds lovely and comfortable rooms clean and plenty of room Staff friendly and helpful

On my arrival the receptionist seemed disinterested in my check in basically going through the motions. Having payed for my overnight stay in advanced, i decided to pay for my breakfast and parking at check in separately and i asked for a receipt, i was informed i would get it in the morning at check out. At check out in the morning, i asked for a receipt for my breakfast and parking, which would allow me to process my expenses before i got home. The receptionist informed me they only do paperless billing and could only email me the invoice. This i agreed to however the she sent the invoice to the wrong email address, on the second attempt sent the wrong invoice to the correct address, on the third attempt she sent the full invoice which included my accommodation fee which i have already claimed. This creates an administration problem for me as i requested a separate bill for breakfast and parking parking , especially since i paid for this separately from my accommodation. I am extremely disatisfied and would not recommend this establishment to anyone.

It was very clean and guests seem comfortable Staff were friendly and helpful.

I have stayed in many Hotels, and this was the first time I felt compelled to complain to manager........ Lots of contacts to reception, by phone and in person, about 2 major faults......all met with a smile and a promise, but NO ACTION!!!!!! I am 71, am on crutches, and had 2 grandchildren with me, so expected to get what I had ordered room wise, and when forced to move, expected a warm room....... Also expected some more reaction from my complaint.....reduction in payment for example??? Food disappointing, but it is a motorway Hotel, for meetings etc mainly, but I had expected a bit more.

Very good

All was good, reasonable parking too. Evening meal we ate took 45 mins to arrive and wasn’t as nice as we expected. Breakfast was excellent.

Hotel and rooms ok. Didn't particularly like the self check in process. On second day u found cleaning staff had removed one of our 2 large bath towels and not replaced it. Had to ask someone at front area for one to be put in room We also found that the TV remote batteries needed replacing. Asked for new batteries at same time as the towel (first thing in the morning). Returned to hotla late afternoon to find batteries not replaced. Had to ask again for them. Subsequently did. While having breakfast one day, found a chop on the floor beneath the table. If I could see it, then cleaning staff should have seen it. Apart from these minor niggles, we were happy with the hotel, which was also well located for our needs.

A pleasant over nighter. Nice rooms. Bar prices were ok, didn’t eat here so can’t comment other than £10 for breakfast is a bit steep. Was surprised by the car parking. Whilst only £3 for overnight, it should be free for guests and the automated system needs to be more intuitive!

Pros - handy for motorway and city centre access, great breakfast buffet, friendly helpful staff, leisure centre with pool, gym, sauna and steam room. Cons - decor a little tired with mouldy sealant around bath, awkward parking system with intimidating notices threatening tow away ( I expect a hotel to have simple parking arrangements for its guests) Overall - good value. I've stayed here before and would do so again.

We where. Very pleased with our stay at Cedar Court.