Club Regina Puerto Vallarta

We traveled from Seattle and did not realize the Alaska Airlines non-stop flight was not available. Doesn't fly on Sundays. We arrived at CR around 4 pm. Check in was ok, no personality. No smiles or welcoming gesture. Getting around PV was easy (Taxi or Uber). PV likes to use cobble sttones for roads off the main freeway. The "Mexican Massage" wears you out. Costco and Walmart are the two USA brands but local grocery stores tend to have smaller sized portions. Bring a translator app, you will neeed it. We had a Grand Suite Unit (2 bedrooms, 3 full bathrooms, and a kitchen with a full size refrigerator. No oven, just a cooktop and very old miscroware overn. The appliances need to be changed. The dish washer made alot of noise. We had 3 TVs about a 40 inch non HD and lots of mexican channels. One news channel from LA in English. No board games wer in the room, not even a broom to sweep dirt away. The unit had daily housekeeping included. We spent a lot of time at the pool and beach. Both were 3 minute walks very easy. Activities in the pool area are plentiful including the BINGO game. The guars were very outgoing and fun. This is a pool bar (sit down and swim up) for lunch. The other restaurant serves breakfastt and dinner only. You can expect bar food. We also went out to dinner every other night and had a great time at Monkey Busines, La Capella, and Idiatic, Sabto Coyote. These places ranged in pricee from $145 to $325 USA. For May the temperature was about 92/75 Degrees each dayll. It was very humid but a 7-12 knot onshore Tradewinds get outside activities more comfortable. CR is handicap accessible.

Nothing

Horrible todo. El piso de la regadera súper sucio, las almohadas más duras que unas piedras, las camas súper incómodas. No te dan agua, no te dan café, pésimas atenciones, me sorprende para ser un Westin lo peor que me he quedado fue sumamente mala experiencia incómodo y no volvería jamás ni lo recomendaría

Poor from the moment you arrive to the moment you leave. really no genuine customer service and attention to details and our stay.

The girls at the check in was not friendly, she was blunt and looked tired and just in hurry to ge back home. The hotel is old but well maintained, the room was spacious and clean. Location is good as it's pretty near restaurants or convinience stores. inside market prices are 3-4 times of what you can get outside just a 5-10 mins walk from the hotel.

Me gustaron las albercas

No me gustó la playa, tenía muchas rocas y el acceso a las albercas es tedioso, los electrodomésticos están viejos y el jacuzzi tenía sarro, el restaurante no ofrece nada atractivo y los precios de alimentos son bastante caros

las instalaciones

hay una reparación en proceso, el aseo es superficial

NO DESAYUNE

LO VIEJO DE LAS INSTALAICONES Y QUE NO ESTAN ACORDES A ALGO EN LA ZON

We've been members of the Raintree Vacation club for many years and have had many stays at Club Regina in Puerto Vallarta. The staff is always top notch and if there are any issues, they are ready to address them quickly. We always enjoy our stays and on a few occasions, we've brought friends and family with us, confident that they will have a nice experience.

Cleanliness, facilities are well maintained, location.

Check in and check out times are bad (16:00 and 10:00), and there is no tolerance.

la habitacion y el staff muy buenos, la alberca me gusto y sus amenidades también

la habitacion y jacuzzi estaban super bien , no es culpa del hotel pero si nos arruino la experiencia que un pajaro gigante hizo sus necesidades alado del jacuzzi y apesto todo el lugar, a pesar que limpiaron dos veces hizo que ya no nos metieramos de nuevo al jacuzzi que fue la razon por la cual reserve esa habitacion, la playa esta padre sea privada pero las rocas y el hecho que hay mil alertas de cocodirlos, erizos y medusas si hace que no te den ganas