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8.3 / 10 Guest Rating

Crowne Plaza Chester by IHG

Trinity Street, Chester, gb

Crowne Plaza Chester by IHG - main view

About the Property

Luxurious Amenities
Experience ultimate relaxation with our indoor heated pool, hot tub, and spa facilities including a steam room and sauna.

Elegant Accommodations
Unwind in style in our rooms equipped with modern comforts such as flat-screen TVs, plush bathrobes, and slippers for a cozy stay.

Convenient Location
Explore the best of Chester with Chester Zoo a short drive away and Chester Cathedral within walking distance. Plus, easy access to the airport for a stress-free journey.

Book now for a delightful stay at Crowne Plaza Chester, an IHG Hotel, where luxury meets convenience.

Facilities & Amenities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pre-payable rates cannot be cancelled, transferred or refunded in any event, including on race nights. Please note that all Special Requests, including bed preference are subject to availability. Children aged up to 13 years sharing parents room are accommodated for free. There are no restrictions on times, for children to use the pool. When booking 6 rooms or more, different policies and additional supplements will apply. Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates. Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay £20.00 per 24hrs. Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Queen Room - Photo 1
Premium Queen Room - Photo 2
Premium Queen Room - Photo 3
Premium Queen Room - Photo 4
1/4

Premium Queen Room

A room on either 3rd or 4th floor with city views.

22 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 Queen Bed Premium

Non-refundable
Room Only
20% OFF$468.78

$375.02

Includes taxes & fees

1 Queen Bed Premium

Non-refundable
Breakfast Included
20% OFF$524.83

$419.86

Includes taxes & fees

Premium Queen Room

Non-refundable
Half Board
20% OFF$657.31

$525.85

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
Premium Room - Photo 4
Premium Room - Photo 5
1/5

Premium Room

Please note that bed preferences cannot be guaranteed as rooms are allocated on arrival based on availability. Also note that room suitable for 1 or 2 people in either a double or a twin is subject to availability. A room on either 3rd or 4th floor with city views.

22 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Room

Non-refundable
Room Only
20% OFF$468.78

$375.02

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$524.83

$419.86

Includes taxes & fees

Premium Room

Non-refundable
Half Board
20% OFF$657.31

$525.85

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

This air-conditioned room which has a modern private bathroom. Please note that bed preferences cannot be guaranteed as rooms are allocated on arrival based on availability. Also note that room suitable for 1 or 2 people in either a double or a twin is subject to availability.

19 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Room

Non-refundable
Breakfast Included
20% OFF$615.63

$492.5

Includes taxes & fees

Standard Room

Non-refundable
Half Board
20% OFF$648.61

$518.89

Includes taxes & fees
Premium Queen Room with View - Lounge Access - Photo 1
Premium Queen Room with View - Lounge Access - Photo 2
Premium Queen Room with View - Lounge Access - Photo 3
Premium Queen Room with View - Lounge Access - Photo 4
1/4

Premium Queen Room with View - Lounge Access

This double room has a seating area, flat-screen TV and club lounge access.

22 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Queen Room with View & Lounge Access

Non-refundable
Room Only
20% OFF$520.09

$416.07

Includes taxes & fees

Premium Queen Room with View & Lounge Access

Non-refundable
Breakfast Included
20% OFF$579.03

$463.22

Includes taxes & fees

Premium Queen Room with View & Lounge Access

Non-refundable
Half Board
20% OFF$683.4

$546.72

Includes taxes & fees

Guest Reviews

8.3
Excellent7703 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities8.0
Value for Money8.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

L
LeegbGB
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Excellent"

8.0
Helpful?
S
stevengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Poor shower and bath AC Poor also"

7.0

Room, we were kindly upgraded

Parking charge, the information on the hotel details, was that there was limited parking available, but didn't tell you that the limited parking was £25.00 per day/ night. That information only came through on the booking confirmation. I would have booked to stay somewhere else had I known that in advance.

Helpful?
J
JohngbGB
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Super overall ."

9.0

Felt like a home from home felt like a family staff were fantastic always helpful.

Nothing your doing a good job.

Helpful?
D
David carlgbGB
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Excellent"

8.0
Helpful?
B
Balloon! gbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Excellent"

8.0
Helpful?
P
PhilipgbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

10.0
Helpful?
J
JonesgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0
Helpful?
C
ChristophergbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Very Good"

7.0

Location

Hotel is looking tired and dated especially the rooms

Helpful?
K
KarlgbGB
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

9.0
Helpful?
P
PaulgbGB
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Very Good"

7.0

It’s tired . Needs a refit.

Helpful?