Crowne Plaza Chester by IHG

Central to Chester

Food was poor

Location and staff were great very friendly and attentive the breakfast was amazing so much choice , and all fresh plenty of variety one of the best I’ve had in a hotel. 2 minute walk out of hotel in to town centre , parking on site beautiful hotel

Bed was very small in premier queen room it was a small double and was expecting a larger bed, couldn’t see out of one of the windows as the double glazing was shot . Room was dark but everything else was great

Superbly located hotel for those looking to explore Chester. Great range of amenities with large, open-plan bar, leisure facilities and quiet areas. The hotel is inviting, staff are helpful and friendly and are smiling whilst they work. Our room was a good size and had all the extras a family might need like hairdryer and iron. The kettle worked well and boiled quickly which was helpful for us making up bottles of milk for baby. My highlight in this hotel is the cleanliness. I was so pleased to see housekeeping staff going about their duties. They were so helpful and sensitive of our needs with baby. The hotel is immaculately clean throughout, housekeeping staff are well presented and visible and are clearly proud of their space. I took a moment to give thanks to Head Housekeeper, Paula, who echoed her pride of her team and their hard work and commitment. Thank you

Excellent location with great breakfast and very friendly staff.

Parking at the hotel isnt great but a large car park is next door.

Location, brilliant.

Helpful friendly staff from start to finish

Room and bed very comfortable. Aircon worked well. We had a really good night's sleep. All staff were friendly and helpful. Waiting staff for dinner and breakfast were all excellent. Food was very good.

Check in a bit slow initially as a group arrived with only one staff member there. When second arrived, it was much quicker.

Great location. Staff were very helpful. Had a lovely meal in the hotel restaurant. We have stayed here before and would definitely stay again it is good value for money.