Grand Inna Medan

Friendliness of the employees. Always prepared to help.

The state of the building and the hotel rooms really need a total make over. They are tired.

Good location if you're planning to catch another flight out and don't want to pay for a taxi. Your easy walking distance to the train, malls, and some other heritage sights. This is a heritage building in itself, too, which is cool. Across the Rd is the original post office. Now, it has the post office and a few pop-up shops and cafes that are very trendy and delicious. The room service and restaurant are very tasty though it is impossible to work out how long it will take to come so don't expect fast. All the staff were lovely but English is definitely not something you should expect. If you're staying in medan, download a translation ap or give learning Indonesian a try. The views from the room were good city scapes. Shower had wonderful pressure and was hot.

This is a good place, but right now, with all the construction going on around it, it's not the place for us. There isn't really any soundproofing for the rooms. We didn't really mind the construction noise or the intense traffic or the loud ac as it worked together to make a kind of constant white noise. We rather liked the call to mecca sounding out throughout the day. But we decided to move on after being woken by the loudest aerobics class known to man at 6:45am. I can't even get the TV in the room as loud as that class was. The photos online were definitely taken a few years ago. Don't expect that level of fresh. The ac is still working but does look and sound like it has seen better days. I would have loved a fridge or water station, but these are rare to find in this price bracket.

It's OK not the cleanest of places but for 1 night it was OK not able to sleep in as prayers start at 5am

Noise from mosque road and other guest Bathroom poor condition

Here’s a simplified version: --- I went golfing with friends and stayed at Grand Inna, which is in the town and near the rail station. This made it easy to travel to the airport. The reception staff were very helpful and friendly. Breakfast was good.

Everything, from the location, the staff, the room and the price, it was perfect..

Nothing