Homewood Suites by Hilton - Oakland Waterfront

Our room was outdated and in need of repair. A guest next to us smoded both pot and cigarettes for 2 days. We asked to move rooms and were not accommodated. We had to leave a day early (after 8 nights) and asked for a refund for the last night. Have not seem a credit yet.

It is 1 AM and I just want to say this is probably the worst hotel I’ve ever stayed at. It is by far the most falsely advertised hotel. The pictures on the website are definitely not what this hotel is giving. Is literally 60° in this room. I am freezing cold and my body is hurting from the pure uncomfortable temperature and 1948 themed room. The bed has just a sheet and a very thin item on top with a splash of a design. Not sure what it is, but these are not blankets. The carpet and decor is stale an old along with a dresser with drawers that are open hanging out because they aren’t able to close. Heater doesn’t work and the front desk stated they didn’t have no one to fix it. I told her I will suck it up till the morning because I plan on leaving early due to me being completely unhappy with the room and I just wanted to rest post the Lakers game I went to four hours away from home. The sink has ants coming out the drain and shower curtain was so dingy and torn. Water in tub due to inability to drain. I felt I was too tired to drive home but I feel at this point. I’m better off just sleeping in my car till the morning.

Sketchy neighborhood

Staff was very nice and accommodating. The facility would be great with a more frequent social hour or restaurant on premise. Some of the room furnishings while clean could use some updating. It’s still a good home away from home.

Was a quick overnight trip. Shocked rm was fun & dingy. Not highclass Hilton experience we often enjoy.

Nice spot

Friendly personal

Close to Jack London Square, comfortable and overall pleasant stay.

The concept of included breakfast feature.

We were told the wrong times and were offered nothing. We had to walk to nearby Starbucks. The next day they ran out of fresh fruit by 8:30 and failed to refill scrambled eggs in a timely manner.