Gran Festivall Resort

I loved the buffet and how clean the hotel room always was! The air conditioning needs to be fixed because the condo I stayed in, only one room had a working AC; The events were limited on a weekday & I was referred back and forth between the events table and the lobby for information. The main pool was really hot day and night; the only pool that was fresh was the waterslide pool.

Horrible place. Don’t understand how it’s still open. Needs major upgrades

We got there and the hotel room they offered us had puddles in the floor dripping water from the ceiling. One of the puddles was over an inch deep. It wasn’t because the rain went through the door, no it was water, literally dripping from the ceiling. The plaster along with black mold was falling from the wall in the ceiling. The lights were flickering, and when the bellboy tried to tighten the lightbulb, it shocked him. An electrical short with puddles. We went along with them and on the third room, they offered us the toilet bowl had no toilet seat. The floor had puddles and the top bedroom light didn’t even turn on. Please do not expose your family to unsafe mold and electrical hazard.

Vacionamos en este lugar Esta ves esta muy deteriorado Creo necesita remodelacion

The stile of de hotel is fabulos

Only one places for food and food was not good. The places is falling apart. Only the main pool was able for use. Just dont go save your money

Todo muy bien, los animadores muy amables , la comida en el buffet es deliciosa

nothing good except for the restaurant waiters!

They need to work on the environment

Needs a ñi