Pueblo Bonito Mazatlan - All Inclusive

This experience was absolutely worth it, staff was very kind

As always, wonderful to stay here in Mazatlan

Nice place, friendly staff, good food, clean, tidy, the hotel is so big that it's hard to find the rooms on the first day.

Excellent hotel

Difficult to exchange US dollars for Mexican pesos. I have a US passport and also a US passport card, they did not accept the US passport card in order to to exchange money. This makes absolute no sense because I can travel the entire world and international airports with this US passport card, but I cannot exchange dollars for pesos with it? IT IS THE EQUIVALENT TO A US PASSPORT! (PUEBLO BONITO LOOK INTO THIS! I DO NOT LIKE TO CARRY MY PASSPORT ON PERSON IF NOT NECESSARY THAT IS THE PURPOSE OF A US PASSPORT CARD!)

I enhoyed the

We would go back for sure, just the price needs to come down a bit as currently it’s not in our budget for 2026. Staff is awesome and the food is fantastic. Resort checks all the boxes.

After reading the reviews I had high expectations. Rooms were ok, food was mediocre at that. The same buffet menu for breakfast, not a big selection. At times, the pool looked dirty and murky in the afternoons. For the money, think I rather stay elsewhere.

Travel tips. Mazatlan is more of a national destination and not as much foreigners, so be prepared to speak some Spanish to get around. Hotel. 9/10 ONLY because.. please read.... Staff was amazing always attentive. I came at a good time but if you get a wave of check-ins, be prepared to wait a bit. It's a bit of information to hand to you and they give you undivided attention. Food, was offered varieties but you have to hunt them at different times and locations. Breakfast buffet is the same every day though. This hotel package gives you free entrance to aquarium, and shuttle to it's sister hotel Emerald Bay. Diff pool and view and more restaurant options. So that was a plus! JR SUITE, if I am paying for large room, please give me something bigger than FULL size bed. That's my negative. Said sleeps 6 (2 beds & 1 sofa sleeper). I should have been better off getting two rooms and hoping for a king in one. I need my rest during vacation but having to share such a small bed was not my idea. Summed up, I would come back to this hotel but would choose my room option differently.

We loved the beach and that there was areas to sit down. Would stay again next time we come :)