Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.5 / 10 Guest Rating

SureStay Hotel by Best Western Helen Downtown

8396 South Main Street, Helen, us

SureStay Hotel by Best Western Helen Downtown - main view

About the Property

Alpine-Inspired Motel with Heated Pool and Spa Baths

Continental Breakfast and Convenient Amenities

Indulge in a relaxing stay at Best Western, where every room offers a small refrigerator, microwave, and cable TV. Start your day with a delightful continental breakfast before taking a dip in the heated outdoor pool or enjoying a soothing spa bath in select rooms.

Explore Nature and Nearby Attractions

Stay connected with free property-wide WiFi as you plan your adventures to Chattahoochee River, Unicoi State Park, Chattahoochee National Forest, and Yonah Mountain Vineyards. With convenient access to hiking trails and local vineyards, there's something for everyone to enjoy just minutes away.

Book now and experience the perfect blend of comfort and convenience at Best Western.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

The double room offers air conditioning. The unit offers 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$208.01

$166.41

Includes taxes & fees
Double Room with Two Double Beds - Non-Smoking - Photo 1
Double Room with Two Double Beds - Non-Smoking - Photo 2
Double Room with Two Double Beds - Non-Smoking - Photo 3
Double Room with Two Double Beds - Non-Smoking - Photo 4
1/4

Double Room with Two Double Beds - Non-Smoking

The quadruple room offers air conditioning. The unit offers 2 beds.

30 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 double beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$196.8

$157.44

Includes taxes & fees
King Suite with Spa Bath - Non-Smoking - Photo 1
King Suite with Spa Bath - Non-Smoking - Photo 2
King Suite with Spa Bath - Non-Smoking - Photo 3
King Suite with Spa Bath - Non-Smoking - Photo 4
King Suite with Spa Bath - Non-Smoking - Photo 5
1/5

King Suite with Spa Bath - Non-Smoking

This suite features a fireplace. The suite features air conditioning. The unit has 1 bed.

45 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Suite-1 King Bed, Non-Smoking, Whirlpool, Microwave And Refrigerator, Wi-Fi, Continental Breakfast

Non-refundable
Breakfast Included
20% OFF$219.24

$175.39

Includes taxes & fees

Guest Reviews

8.5
Excellent1502 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness7.5
Service9.5
Location9.5
Room Quality8.0
Amenities8.5
Value for Money8.5
Food and Beverage7.5
Overall Experience9.0

Select topics to read reviews

G
GingerusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Short Reset Trip"

8.0

Location is what we love and the awesome service we received from Bailey at the front desk. Everyone we came in contact with (Employees)was super nice to us. That's a plus for me. God says love everybody 🙏🙏🙏...see ya next time 😊😊😊

No complaints 😉😉😉

Helpful?
P
PatriciausUS
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Excellent staff, good breakfast, very quiet even though it was totally book, great location"

10.0

Very clean

Tub ,faucet didn’t work properly

Helpful?
E
EnriqueusUS
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Exceptional"

10.0
Helpful?
D
DavidusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Exceptional"

10.0
Helpful?
N
NicoleusUS
Verified booking
family_with_children
Standard Room
Stayed in May 3, 2026

"This was not a clean place to stay."

3.0

The location was great. Walking distance to downtown.

Extremely miss leading pictures on the web site. The property was very run down, has not been renovated in quite awhile. The room was not clean. There was mold on the ceiling. The floors were very dirty. There was a very strange trap door above the shower, that had mold all around it. There were ants in the room. The TV remote and phone were covered in a sticky substance. The curtain was too small for the window so it left a very awkward gap. Booking definitely steered me wrong on this one! Vacationers be wary of this hotel if you value cleanliness.

Helpful?
C
CarrollusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Nice hotel to stay in."

10.0

Right on Main st. Close to everything. Price was good.

Helpful?
C
CaldwellusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

9.0
Helpful?
D
DavidusUS
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"It was great"

9.0

Cleanliness

Helpful?
J
JessicausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"Excellent"

8.0

Very nice stay!

The pool was awful and dirty

Helpful?
C
ConcepcionusUS
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"Exceptional"

10.0

Good

Helpful?
Previous
Next
34
5
67