Occidental Punta Cana - All Inclusive

Loved the resort, pools and beach were amazing.Buffets had all kinds of food. À La Carte restaurants were fantastic.Always get drinks from numerous bars on site. Room was spacious and served our needs.

Wonderful service at buffet from Frennia Famiglia & Elsa Yaques! Ketty Feliz gives great service at the Beach Buffet. All restaurants were great!

I give it a very strong 4!very nicely kept resort , big , functional and comfortable rooms , good food , good a la carte restaurants, good entertainment, enjoyed night entertainment especially where it was very popular with guests , allways full house , very nice beach but loungers are getting old , very nice pool, but lacking shades, beach and pool drinks were ok . Fantastic lobby bar with great atmosphere and good drinks . A fantastic resort for quality -ratio . Thank all the staff that catherd on us , all were fantastic. Thank you for a great week! A mention to Transat Holidays for their allways hasel free transportation and accommodation!

The outdoor grounds, beach, and pool are absolutely gorgeous, but unfortunately the rooms did not meet expectations. Our shower had mildew, the furniture was very outdated, and the pillows were extremely flat. The sheets and towels also did not appear as fresh or white as they should have been. Pool chairs were an ongoing issue, as many were taken to the beach each day, and the few remaining ones were often “reserved” with personal items even when no one was present. There was no beach drink service, so we had to walk back to the buffet whenever we wanted a beverage. My husband noted that this trip was for my birthday when booking, but there was no acknowledgment or effort to help us celebrate. At other resorts, we’ve experienced thoughtful touches (for anniversaries and birthdays) such as champagne, fruit baskets, or special desserts, so this was disappointing. The lobby did have a great ambiance, we especially enjoyed the live music and watching the football game. We stayed for one show which was nice. While we did enjoy the rest and relaxation, we would not choose to return unless it were complimentary.

Robinson Alejandro and Alberto are the best bartenders. Make the best drinks on the resort! Very attentive and great chats! 10/10 would recommend.

The Occidental Punta Cana is an excellent resort. Check in and check out were seamless with very nice reception personal The resorts grounds are beautiful, with plenty of foliage well maintained walking paths. The rooms are clean, we had a suite and it has amazing space with a walk out patio and hot tub. The Beach is one of the most expansive, well maintained with silky sand and warm ocean water. There are some fantastic restaurants onsite, we tried them all and the food was excellent. The sea food restaurant I found was not as good as a expected, very limited in sea food options so I would skip this next time The pools are a great place to swim, well maintained and clean. We used the pool with the swim up bar as it was directly out side our room and easy to access. We did have a couple issues not the resorts problem but more with our travel agent. So we went to the reception area and spoke with “Esteban Astacio “. He called himself the butler but more like a concierge. He took his time to work out all of our issues and was in constant contact with us to ensure our stay was perfect. Thanks so much Esteban Astacio we really appreciated you professionalism and knowledge. Great place to stay, we will certainly be going back!!

Hi polite & Wendy & the entire team in Royal level are amazing! They pay close attention to our every need. We keep coming back because of the the staff!

This is our 3rd trip to the Occidental Punta Cana. Each time we had an amazing trip. We have always stayed at the Royal Level and can’t say a bad thing about the service. Big shout out to the bar team, to Hipolito, Wendy and the team at the Royal Restaurant for going above and beyond with the Excellent Service

Having a wonderful Royal Club stay! The meals and hospitality at the Royal Club restaurant are excellent. Outstanding service and top quality! We highly commend Hipolito and the Royal Club Team!

We are very happy with the service at the Caracolas. Especially the service from Ketty & Mariana. Loving our stay at the resort