Hilton Waikoloa Village

Spectacular resort with super friendly staff. Loved everything! Will be back again and again!

Our stay at the Hilton Waikoloa Village was wonderful! The resort is stunning, with gorgeous ocean views, lush grounds, and a unique tram and boat system that made exploring fun. Our room was very clean and comfortable, and the staff were consistently friendly and helpful. We especially enjoyed the pools and lagoon area, it was perfect for relaxing. The location is great for exploring the Big Island, but also has everything you need right on-site. We truly enjoyed our experience and would absolutely return!

Great spot for families. Friendly staff and good sized room.

The hotel is in need of renovation. The rooms appear somewhat neglected, and while the cleanliness is not bad, it doesn't meet the standards expected for a hotel of this category. Additionally, the area where the dolphins are kept is quite small and feels inadequate

We stayed in the Palace Tower and were disappointed to find our “newly renovated” room was not renovated, and the entire building was under construction—something we weren’t told in advance. Loud jackhammering from 9am–7pm made it hard to relax, and we only received notice about construction and balcony closures on our last night. On the bright side, the staff was very friendly, the grounds were clean, and parking was $48 per night. Without the construction, I would recommend this hotel.

Property is gorgeous! Rooms are little dated but comfortable! Resort facilities are excellent, very expensive but there if you need them. Staff is great!, housekeeping is mediocre! Overall-Property is highly recommended!

Great place to visit and enjoy some time with family!

Beautiful hotel, very clean and great service. Dolphin pool and dolphin quest was a highlight, but it was also great to spend a day swimming in the lagoon with sea turtles. Highly recommend.

The property is very nice lagoon is the main thing why we keep going back there we love the snorkeling area.Makai room is all ocean view but is very old and outdated our room is room 3311 looking by the dolphin area but the water everytime we shower goes outside and it’s flooding the floor 3 towels needed to dry it.My husband almost fall coz we didn’t know its flooding .We just decided to stay in that room coz of the view and just ask towels everyday.I did told the front desks during check out to correct the problem and for future bodily injury.Properly is beautiful itself.

Pros 1. Beautiful setting 2. Upgraded; we are Hilton Honor 3. Grounds are meticulous Cons: 1. Expensive fees 2. Stores close early; not open for shopping after dinner 3. Chairs at pool need replacing 4. Children everywhere; would be nice if there was “Adult Only” pool and enforce children stay in “children” pool