Captain Morgan's Retreat

The resort is well developed. The interior is a bit antiquated but clean and functional. The resort has organized everything needed to travelers, ie.. golf cart rental (on property) WiFi passwords, on site restaurant and bar ( great food) , swimming pool and a/c unit that works great, transportation to and from the airport (additional fees) and an on site convenience store. A major plus that we didn’t realize until the end of our trip was that the resort operated on a super quiet generator. The island during our trip encountered multiple days and hours without electricity. At the resort we never were inconvenienced due to the loss of power in the area. We respectfully turned off our lights and a/c when we went out exploring the island and can’t imagine trying to sleep without a/c. The staff is friendly and treated us like royalty. This was our first stay at the resort and would stay there again without hesitation.

The pools and the location were great.

Run down and cockroaches in the cabana.

The location is probably 4 miles from the town of San Pedro. The cabanas was nice and our location was right on the beach. You must rent a golf cart for your entire stay - to get to restaurants groceries, etc. They was a restaurant on site but the the service is miserably slow and attention to detail is nonexistent. If you like quiet accommodations and far from San Pedro this is your place. Not sure if the swimming pool is fit to swim but during our 5-day stay we only saw one guy swimming there. The room was clean but I would classify it as basic accommodations.

When we came 8 years ago there were more amenities. We were a little disappointed to see that they no longer had the swim-up bar overlooking the water and you couldn't charge anything to your room. You always have to have your money with you. Lots of construction and changes happening. They should at least warn anyone trying to book. Overall, we still enjoyed our time there. Hard to have a bad time on Ambergris Caye.

Very incredible staff . Very good food. Amazing location away from town. Very nice rooms.

The cabana was in an excellent location on the beach. It was very clean and the air conditioning worked well. We would book this again.

There was significant construction taking place that made the resort look and feel unfinished. The bar was open but not completely finished. The restaurant was average at best.

Location was great - quiet and far enough from the noise and traffic of the city. Close to many restaurants within walking distance. We rented bikes from the retreat and biked to town and to Secret beach - both easily done on bicycles. Staff were very helpful and friendly. Roger Navarro was super helpful with booking activities for us. Rented kayak to do some extra snorkeling and spear fishing along the barrier reef, launching kayaks right off the beach from the retreat. Relaxing place to be!

We wished there was a freshwater rinsing hose either at the lodge area or at the pool to rinse off sand and salt water.

We had a beautiful view of the sea from our porch. The 1 bedroom suite was very spacious and comfortable. The beach was clean but we didn't realize it would have a sea wall and you could not enter the water easily plus it was rough water. There was construction next to the Captain Morgan pool and restaurant which made it a bit dirty and ugly. However, the breakfast deal was a great option at $65 per person for the entire week. The staff was friendly, helpful and accommodating.

Our oceanfront cabana was great and had a beautiful view. Only issue we noticed was the bathroom ceiling tile is falling. A portion of the resort is under remodel, overal resort needed love. Can feel some kind of really hard surface under the sand (need more sand brought in), the grounds could be so beautiful but doesnt appear a lot of effort is put into it or maybe just really understaffed. They let us check in early which was very nice. The staff was friendly, there is a store there which is nice since you're a little ways from town but wouldnt say they are very friendly. Restaurant was subpar. Only ones there and still messed up my husbands order but in all fairneas only ate there once. Pool was nice, we used the one at Oceans 23 (next door) which is better kept then the 2 at Capt. Morgans. For the price it was an ok stay, it is a little ways from town, some road construction, lots of speed bumps

Excellent stay. We enjoyed the property, pool, and staff.