Ocean Maya Royale Adults Only - All Inclusive

My wife and I enjoyed our two weeks at this resort. The resort’s grounds are very well laid out, with lots of space and with a nice beach. The staff work hard on keeping everything clean and on the general maintenance. All the staff are very friendly and happy to help. It was great to see all the wildlife wandering around the resort. This resort has two pools, a smaller pool which is the noisier and where a lot of the entertainment is based and a larger quiet pool. We spent most of our time around the large pool or on the excellent beach. The food is good but nothing special. As well as a main buffet restaurant the resort has four other al a carte restaurants, available for all guests. Apart from the Japanese restaurant which involves having to queue up to book they work on a turn up and get a table system which means there may be a short wait which is not a problem as you can get a drink whilst you wait. it is a bit disappointing that one or more of these restaurants are closed some evenings. We also felt that the evening entertainment was not the greatest and on a couple of wet evenings when the entertainment couldn't take place outdoors there did not seem to be a "plan B". However the minus points are greatly outweighed by the positive and we'd recommend The Ocean Maya Royale.

Beach was disgusting. Nasty smelling seaweed everywhere. You couldn’t even access the ocean. Very few restaurants. Limited food choices. Rooms were nothing special. Hotel clean. Housekeeping staff were friendly and did a good job. Check in and out staff were friendly and efficient.

Staff was great. Very accomodating and helpful. Resort was clean, air conditioning worked well. Food was delicious. I wasn't expecting it to be so good but it was. All of the restaurants there were good, even the buffet! Pool bar so good. The bartenders were very knowledgeable and every day they had a drink of the day. We also did the Mayan dinner show and it is extra but worth it. Guest services was always willing to help and go above and beyond for their guests.

We had plumbing problems in the room with the water in the sink and toilet not going down sometimes. They sent someone but when they got there it wasn't doing it so nothing they could do. The entertainment was good but I wish there was more info about what that nights special entertainment was. There was just one board by the pool with some announcements but that was it

Favoloso!!

A delightful experience from end to end. The resort is beautiful, calm, quiet and restful. Very clean and organized. The entertainment is fun and not too loud if you don’t want to participate. It’s quiet enough to allow napping in the afternoon. The resort is LGBTQA+ friendly and feels very safe. There are safes in the room that work, but we didn’t feel we needed them. The staff are kind, attentive and friendly. They appreciate tips but don’t solicit them. The food is amazing, though I can’t recommend this place for vegans. The rooms are comfortable with balconies, heated water and a full bar fridge. The beds are great. The AC works perfectly. Accommodations for disabled people are possible but require effort to arrange in advance. If you can’t get into the pool on your own you may prefer to go somewhere else. The whole area is just gorgeous, with wildlife that look comfortable and clearly feel safe around humans. The only slight drawback is the amount of seaweed on the beach, which persists despite the resort’s efforts. But the pool makes up for it. We definitely have plans to return.

We visited Ocean Maya Royale for 1 week, we have had the most amazing time the weather apart from one afternoon of rain has been amazing, the beach is beautiful and so are the people, the locals here really make your stay feel that extra bit special, they are super friendly and go above and beyond to meet your every need, a big shout out to our wonderful waiter Carlos in the main restaurant who helped us the learn the local language and tended to us each night we visited. We will definitely be back in the future but will stay for longer this time!

Excellent food and service. Mexican night was amazing!!

Had a great time! Must give a big shout out to Leidy our butler, she was amazing and took great care of us. Octavio and Jorge at the lobby bar, always smiling and doing a wonderful job. Food at the resort was very good with a lot of gluten free options (could always use more). This made my wife extremely happy and at ease due to her dietary restrictions. I believe there is something for everyone at this resort no matter your age. We will be returning again, definitely! Stayed March 30th till April 6th

This is the absolute best resort... the staff is incredible and goes out of thier way . Edith jeorg in the lobby bar make each evening so fun :) this resort will not disappoint 👏