Best Western JFK Airport Hotel

Good

The staff was nice but my window was located on the 2nd window and there was a group of people right outside like having a party and I had to go to the front desk a few times to get them to ask the group to quiet down or leave. I only had about 6 hours max to sleep. I asked to switch rooms and they said they were sold out. Staff was friendly and eventually helped. I hate to sound like a Karen but after 20 hours of flying and only a few hours to sleep between flights (12 hour layover), you just want to sleep! Bed also kind of had a dip in it to on the side people sleep on so that mattress has probably seen better days. Not a terrible hotel but I had a bad experience that the staff eventually helped with.

Looked like theur were homeless people or drug use. People would walk by tge lobby very intoxicated. I really didnt feel safe

Terrible

When I got to the hotel it was late. My pillow case and sheets had stains on them. I call the front desk and the girl got me a new set.when I got back to the room and looked at the new set it had way more stains than the set on the bed. The staff need to pay attention to the guest issue and make sure their not add to the problem. The room had a funny smell so I had to go out and buy a candle. Don’t think Ill be staying at this property in the future.

very nice

Would not recommend this hotel. Close to airport, but very small room. Can't even fit suitcases anywhere unless you block the door. Entry light switch would only stay on for about 20 seconds and then auto shut off. Bathroom sensor light stayed on all night - couldn't get it to stay off. Thin doors - heard noise from hallway and other rooms. Freeway noise. Hallways are tight and too many small doorways. No breakfast currently because of covid.

It’s really convenient if you stay for very short time(lay over flight), very clean, super comfortable bed, clean bathroom! But it’s located in kind of industrial area and poor neighborhood, don’t recommend to walk around, but I did

very good

The room was very clean. The pictures on the site are very misleading. No breakfast, no lobby, attached to warehouses. I read a review that commented on the smell of weed, and thought that would have been a one time thing for that person's stay. Not so. The smell of weed permeated the hallways, and despite being in a smoke free room in what we thought was a smoke free hotel, cigarette smoke was prevalent as well.