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6.5 / 10 Guest Rating

SureStay Hotel by Best Western Santa Cruz

516 Water Street, Santa Cruz, us

SureStay Hotel by Best Western Santa Cruz - main view

About the Property

Convenient Location
Situated in Downtown Santa Cruz, our hotel is just a short stroll away from an array of shops and dining options, perfect for exploring the vibrant neighborhood.

Comfortable Accommodations
Experience convenience in every room with a microwave and refrigerator, ideal for late-night cravings or preparing light meals during your stay.

Great Amenities
Start your day right with a complimentary continental breakfast and catch up on the latest news with a free copy of USA Today Newspaper.

Ready to experience the perfect blend of comfort and convenience? Book your stay at SureStay Hotel by Best Western Santa Cruz now and make the most of your visit to Santa Cruz!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A room safe fee will be charged per room, per night in addition to the taxes to be collected for each reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking/Ground Floor - Photo 1
Queen Room with Two Queen Beds - Non-Smoking/Ground Floor - Photo 2
Queen Room with Two Queen Beds - Non-Smoking/Ground Floor - Photo 3
Queen Room with Two Queen Beds - Non-Smoking/Ground Floor - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking/Ground Floor

The quadruple room offers air conditioning and a tea and coffee maker. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator

Non-refundable
Room Only
20% OFF$201.41

$161.13

Includes taxes & fees

2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator

Non-refundable
Breakfast Included
20% OFF$215.21

$172.17

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$180.25

$144.2

Includes taxes & fees
Queen Rooms with Two Queen Beds - Non-Smoking - Photo 1
Queen Rooms with Two Queen Beds - Non-Smoking - Photo 2
Queen Rooms with Two Queen Beds - Non-Smoking - Photo 3
Queen Rooms with Two Queen Beds - Non-Smoking - Photo 4
Queen Rooms with Two Queen Beds - Non-Smoking - Photo 5
Queen Rooms with Two Queen Beds - Non-Smoking - Photo 6
Queen Rooms with Two Queen Beds - Non-Smoking - Photo 7
1/7

Queen Rooms with Two Queen Beds - Non-Smoking

The quadruple room offers air conditioning and a tea and coffee maker. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$177.51

$142.01

Includes taxes & fees
King Room - Non-Smoking/Ground Floor - Photo 1
King Room - Non-Smoking/Ground Floor - Photo 2
King Room - Non-Smoking/Ground Floor - Photo 3
King Room - Non-Smoking/Ground Floor - Photo 4
1/4

King Room - Non-Smoking/Ground Floor

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$155.23

$124.18

Includes taxes & fees
Queen Room with Roll-In Shower - Disability Access - Photo 1
Queen Room with Roll-In Shower - Disability Access - Photo 2
Queen Room with Roll-In Shower - Disability Access - Photo 3
Queen Room with Roll-In Shower - Disability Access - Photo 4
1/4

Queen Room with Roll-In Shower - Disability Access

The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

Accessibility - 1 Queen, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$155.23

$124.18

Includes taxes & fees

Guest Reviews

6.5
Good628 verified reviews
AI Summary

Guests highly rate the location and frequently praise the friendly staff.

Categories

Cleanliness4.5
Service6.9
Location8.5
Room Quality4.4
Amenities7.0
Value for Money8.4
Food and Beverage5.5
Overall Experience6.9

Select topics to read reviews

Y
yolandefrFR
Verified booking
couple
Standard Room
Stayed in Feb 27, 2026

"Excellent"

8.0

Calme au centre de la ville, bon départ pour les visites.

Helpful?
M
MooreusUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 26, 2026

"Good"

6.0
Helpful?
O
OsvaldousUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Exceptional"

10.0
Helpful?
T
ThomasusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 20, 2026

"Alles in allem für 1-2 Nächte ok."

7.0

Der Kaffeeautomat bietet eine sehr gute Auswahl.

Die Auswahl beim Frühstück war doch sehr begrenzt. Nur süß, nichts herzhaftes, weder Wurst noch Käse. Das ich schon viel besser erlebt.

Helpful?
X
XiomarausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
B
BryanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"pleasant"

10.0

good breakfast, clean rooms, friendly staff

nothing

Helpful?
S
SabrinausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
A
AliciausUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Friendly, easy to check in"

10.0

Clean, friendly

Clean

Helpful?
J
JolynnusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0

Staff: Gracious young man at reception remembered speaking with me on the phone a couple days previously. Coffee: the do-it-yourself coffee and espresso machine was a fabulous perk (just don’t order anything with “cream/milk” - that imitation stuff RUINED the great coffee!)

Parking was tight. More protein-rich items on the serving bar for breakfast would greatly improve it.

Helpful?
L
LaurausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"It was great."

8.0

Room and bed

Not sure

Helpful?
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