Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only

We just arrived home from Sandals St Lucian and had a wonderful vacation. We want to give a shout out to ALL the staff. From the moment we set foot there everyone was friendly, lovely, and helpful. Kadijah welcomed us and spent a lot of time showing us to our room and answered all our questions. She was lovely!!!!! The chef Malachi was so interesting to talk to and is a wonderful chef. Nyah who is in charge of the fitness center was incredible. She taught me well in the fitness area and had such great energy during the aqua classes. She was a joy to be around. Thanks everyone for working to hard and being so gracious.

We waited 3 months after our wedding to enjoy our honeymoon in St Lucia. We wanted to ensure it was the best time of year, and had great weather. Staying at the Grande Sandals Resort made it more than worth the wait! I can’t say enough about how excellent the staff is here. Each and everyone on the resort, including landscapers passing by, wish you a great day and trip. We had a few hiccups regarding our flight being severely delayed in the US. The club Sandals staff made it right and took our stress away. We had a walkout room, which had a wonderful view and nice sitting area. The beach is beautiful with the bluest water and the softest sand. The groundskeepers make sure everything is pristine at all times. The water is very calm with minimal waves, making it very relaxing. Everything at the resort is within a short walking distance, which makes it convenient for drinks and dinner. The restaurants that didn’t require reservations were easy to get into. It was a little difficult to get reservations to the 3 restaurants who required it, but the staff worked it out for us. Reuben at Kimonos was very entertaining and made our last night an enjoyable experience. The entertainment each night was amazing. Each performer was incredibly talented. They had trivia, bingo, and various competitions throughout the day so that there was always something to do! We also loved that there were a lot of Christmas decorations during the holiday season. Off the resort we did the land and sea adventure for our excursion through Sandals, and it was spectacular! We were able to see the major attractions of the island, and enjoy the delicious local food! We highly recommend this tour. Our driver Richie and tour guide Teresa made the tour so memorable. They were fun, knowledgeable, and ensured we had a safe trip. This excursion spends more time on the road than on the catamaran, so if you get car sick or do not like long car rides, I would recommend doing a catamaran tour instead. It did not bother us, but some were not aware they would be in a shuttle for most of the time. Also the bathroom breaks cost $1 USD at any stops you make. The resort is gorgeous, but I recommend doing an excursion to enjoy the culture and wonderful locals. I would give Sandals more than 5 stars if I could. We have never received this level of excellent service anywhere else, and a conscious effort to ensure everything regarding your stay is to your liking. They welcome any feedback and will do anything they can to help. All the staff we experienced were very kind and genuine. We will most definitely visit St Lucia again, and I look forward to staying at other Sandals resorts in the future.

Just finished a grand vacation in St. Lucia at the Sandals Grande resort which was exceptional in every aspect. The weather was beautiful in the 80’s the resort was beautiful and very clean but most importantly was the hospitality we received from the staff personnel. Amazing in every way expected from the beginning to the end they were there to make sure you enjoyed your time spent with them!

The resort was beautiful, the staff was very accommodating. Perhaps the activities that were available for use could be more obvious. We had access to the app but did not realize that we were able to snorkle at 2pm each day if we signed up. All of the bartenders at the pool bars were especially friendly and accommodating.

My mom and I decided to take a mother daughter trip between Thanksgiving and Christmas to relax and unwind. Sandals Grande St Lucian was perfect for this! The resort was so beautiful and so well maintained. The food was great. The employees were very attentive and made the experience so enjoyable. Leana from the entertainment staff was absolutely lovely! Leana went out of her way to include us in activities, chat with us, and even had lunch with us one day. My mom and I have been to several Sandals resorts and this is the first time someone working there has taken the time to have lunch with us and let us really get to know them. Mouka was also really great, and joined us for lunch too. He was very personable and we had a great time dancing with him at the white party. Nyah’s fitness classes were a blast. She was upbeat, challenged us, but kept it fun. She was very accommodating with everyone of all ages and their limits. I truly had an amazing week there and was so sad to leave. I definitely hope to return there one day!

I recently got back from this hotel after my best friend got married here, and I would highly recommend staying here. Not only is the hotel beautiful and the restaurants vast in option and delicious, but the STAFF make this hotel amazing. They are so attentive, so kind, so friendly, and they really made our trip the best it could possibly be. The entertainment team were excellent, especially Leana, she took the time to get to know our whole group and learn our names too. It makes a trip special when the staff go to this level of effort. Also Alex was amazing wait staff. He brought me my favourite drink every day without me ordering it and was so attentive and an excellent member of the sandals team. Go stay here!

I would like to recognize 3 people for making this trip so fun. Leana in entertainment was so awesome!. She was a great entertainer as well as being friendly and sweet any time we saw her - a great asset to the company!. Mauka in entertainment was also very nice and fun. Nyah who did the exercise classes was superb!. She knew just how far to push and when to adapt for the needs of the group!. The entire trip was good with the exception of check-in. We were left standing alone when everyone else was taken to the introduction them to their rooms.

We are not typically resort type travelers but this trip changed our minds. Sandals really does think of everything. It was wonderful to have a shuttle available from the airport and even our shuttle driver was amazing. We were greeted by Nigella and Janelle upon arrival and they were super kind and informative as they helped us get settled at the resort and in our suites. The first night was a beach themed night and the entertainment was phenomenal and fun. Our main objective for our 4 days there - scuba diving. I definitely recommend Sandals resorts for scuba diving, especially as a new scuba diver. They make it easy even if you aren't fully familiar with everything yet. Pamella was especially kind and helpful with booking our scuba excursions. Ken was a PHENOMENONAL dive master. Huge shout outs to Kcey and Marcus as well. We had a great time. I mentioned that Janelle helped greet us earlier, well I also highly recommend that you get a massage from her or Cynthia while you're at the resort. It was wonderful out on the pier with the waves in the background. So relaxing! Now to talk about the service. You cannot talk about service without first and foremost mentioning Gania. He was the kindest, most wonderful human we met on that resort. He always went above and beyond. We first met him as our server at Gordon's on the pier (the food there was out of this world too) and he served us many times afterwards. Philip was also so kind and helpful and Kristoff was a ton of fun as a server. We had a couple of minor issues while at the resort but they aren't even worth mentioning because any issue we had was quickly resolved with kindness by the team. Neilla was fantastic from the front desk. Finally, as staunch "non-resort" people, we decided to go ahead and set up a loyalty account with Sandals and book another trip because the team at Sandals Grande St. Lucian changed our stubborn minds on resorts. Princess and Denzel helped us book our next trip with Sandals, because obviously we'll be back. Next time to the Bahamas but I can say with certainty that we will return to Sandals Grande St. Lucian one day.

Sandals Grande St. Lucian – December 2–9 Overall Rating: 6.5/10 Our stay at Sandals Grande St. Lucian was, unfortunately, an average experience that didn’t meet the standards we’ve come to expect from the Sandals brand. It felt more like a typical chain hotel than a true 5-star luxury resort. Many guests we met were celebrating special occasions, just as we were, and looking back, I wish we had paid closer attention to recent reviews before booking. Service The biggest disappointment was the extremely slow service across all areas of the resort. I appreciate “island time,” but this was beyond that—expect long waits for nearly everything, especially meals. The staff were consistently friendly and polite, but the pace of service heavily impacted the experience. Dining Food quality was hit-or-miss. • Gordon’s and Kimono’s, the two reservation-only restaurants, offered noticeably better meals and service. • The French and Italian restaurants served good food, but the wait times were so long that they overshadowed the experience. It genuinely felt like the resort was understaffed. • The Bayside breakfast buffet was extremely disappointing and nowhere near a 5-star standard—I would avoid it entirely. • Breakfast at the Italian restaurant was much better, with fresher options and a more pleasant atmosphere, though still slow. We ended up waking an hour earlier each morning just to ensure we had enough time. Tip: request an outdoor table—it’s a lovely way to start the day. A major highlight was the Jerk Shack, where we ended up eating jerk chicken daily. Ordering “to go” speeds things up significantly; we brought our lunches over to Barefoot by the Sea and enjoyed them with our feet in the sand—perfect. Location The location is stunning, though the travel time from the airport is long. We highly recommend booking the helicopter transfer; we took the shuttle on arrival and immediately regretted it. The scenery is beautiful, with mountain views and quick access to Pigeon Island. We loved hiking both peaks—about 1 hour and 30 minutes total, with moderate and advanced sections that require proper shoes. Rooms & Grounds The resort grounds are beautifully maintained and the rooms were generally nice. However, the mattress was extremely firm and the pillows were poor quality, which made for uncomfortable sleep. A key note: Luxury Oceanview rooms face the Atlantic side, where you look past a road and parking lot to see the water—and you’ll hear cars racing by at night. If you want a true ocean view, book a Beachfront room on the Caribbean side. Lesson learned. Additional Concerns • Persistent beach vendors: We were approached constantly—excursions, jet skis, souvenirs, and even drugs. You cannot walk the beach without being stopped, and even brief eye contact invites a pitch. We avoided the busier section of the beach just to relax. I understand that St. Lucia’s beaches are public, but I was surprised Sandals doesn’t manage this more effectively. • Beach chairs: Be prepared to wake up around 6 a.m. if you want a shaded spot. Most of the desirable chairs were already reserved by butlers before sunrise. There seemed to be plenty of seating and shade around the pools, but the beach was a challenge. • Beach drink service: On the far end of the beach (where we sat to avoid vendors), drink service was almost nonexistent. It may be better elsewhere, but if you choose that area, plan on getting your own drinks. • Aggressive spa sales: Spa employees frequently pushed treatments, which detracted from the relaxing atmosphere. • Poor spa maintenance: The included spa facilities were disappointing. The cold plunge hasn’t worked for months, the hot tub barely bubbles, and only one sauna/steam room was functional—and the working one looked unkept and possibly had mold. These amenities matter to us, so this was a significant letdown. • Restaurant reservations: These were surprisingly hard to secure. On our first full day, we tried to book a restaurant for our anniversary and nothing was available. We had to settle for less desirable times and ultimately paid extra for a special dining experience which, to be fair, was excellent. • Gym facilities: The gym has a great layout and includes a studio, but the equipment is outdated and limited. This feels like a simple upgrade that would greatly improve guest satisfaction. Final Thoughts Sandals Grande St. Lucian sits in a breathtaking location with beautifully maintained grounds, but the overall experience did not match the luxury standard we expected. With better maintenance, more attentive dining operations, improved service speed, and a stronger focus on guest experience over upselling, this resort could truly excel. For now, it remains a beautiful destination with clear potential—but one that didn’t quite deliver the seamless, elevated stay we hoped for.

I don’t even know where to start because this resort stole my entire heart. My boyfriend proposed to me at Secrets St. Lucia, and I honestly could not imagine a more perfect place or better people to experience this with. The energy here is family. Not “fake customer service nice” — I mean genuine, contagious, uplifting energy that wraps around you the whole stay. I did NOT want to leave. First of all, Cassius and his whole entertainment team (I’m so sorry I forgot everyone’s names!) were EVERYTHING. The parties, the trivia, the DJs — the hype never stopped. I had so much fun participating, dancing, laughing… they made me feel like part of the crew. Randy the bartender? My guy deserves his own billboard. His “Randy Special” had me in a chokehold — I was drinking myself silly on that one. And then my butlers Mel, Kashama, and Melika… they were angels. Melika and I bonded over our love of pets, Kash kept my drinks flowing (her signature pink drink was honestly competing with Randy’s!), and Mel was just constantly supportive and sweet. They all made sure everything was perfect. Lisa, the wedding planner, helped my fiancé put together the proposal. I didn’t interact with her personally, but he told me she was a huge part of making it magical — even role-playing with him beforehand. THAT is above and beyond. Our proposal dinner was beautiful. Our server was so warm and made the night feel even more special. The guitarist was phenomenal — he even stopped to congratulate us. The photographer did an amazing job too… even though he caught a few bad angles of me, but that’s only because I was ugly crying the whole time! Every front-desk woman I met was so kind. Even the lady who checked us out — I don’t even remember interacting with her earlier in the trip, but she still knew I had gotten engaged! Management, the operations manager, literally everyone I encountered made me feel like I belonged. Even people I only exchanged a quick hello with circled back later and remembered my name or something I said. Who does that?! The warmth is unmatched. This isn’t even my whole experience — this is just what I can think of right now. I participated in everything: I sang, I danced, I drank, and I genuinely felt like if you WANT to have fun, they will make 100% sure you do. The other guests were fun too — maybe not as fun as me (LOL), but everyone was in the same vibe of wanting a good time and contributing to it. But the STAFF? The staff took my heart. I would give them 100 billion stars if I could. They deserve raises. And a vacation of their own. This resort made one of the most important moments of my life unforgettable. I’m already planning when I can come back.