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7.2 / 10 Guest Rating

Candlewood Suites Syracuse-Airport by IHG

5414 South Bay Road, North Syracuse, us

Candlewood Suites Syracuse-Airport by IHG - main view

About the Property

Convenient Airport Shuttle Service
This hotel offers complimentary shuttle services to Syracuse-Hancock International Airport, ensuring a stress-free arrival and departure experience for guests. Just a quick 2-minute drive away, the convenience is unmatched.

Well-Equipped Rooms with Kitchenette
Each room at Candlewood Suites Syracuse-Airport is thoughtfully designed with a kitchenette featuring a hob, microwave, and refrigerator. The neutral tones and modern furnishings create a cozy atmosphere, complemented by amenities like cable TV and a work desk.

On-Site Amenities for a Comfortable Stay
From the fitness center to free Wi-Fi, guests can enjoy a range of facilities during their stay. The option to barbecue, access the business center, and utilize laundry services adds to the overall convenience.

Book now to experience a seamless blend of comfort and convenience at Candlewood Suites Syracuse-Airport.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please contact the hotel for information regarding extended parking. The airport shuttle service drop off and pick up is available from 4:00 to 00:00 every day. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Studio Suite - Photo 1

Studio Suite

This room features a kitchenette, cable TV, and a work desk.

33 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteRadio

Studio Suite

Non-refundable
Room Only
20% OFF$178.86

$143.09

Includes taxes & fees
Studio Queen Suite - Photo 1
Studio Queen Suite - Photo 2
Studio Queen Suite - Photo 3
Studio Queen Suite - Photo 4
1/4

Studio Queen Suite

This studio features a kitchenette, cable TV, and a work desk.

33 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteRadio

1 Queen Bed Studio Suite

Non-refundable
Room Only
20% OFF$173.14

$138.51

Includes taxes & fees
Studio Suite with Two Double Beds - Photo 1
Studio Suite with Two Double Beds - Photo 2
1/2

Studio Suite with Two Double Beds

This studio features a kitchenette, cable TV, and a work desk.

35 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerKitchenette

STUDIO TWO DOUBLE BEDS NON SMOKING

Non-refundable
Room Only
20% OFF$186.56

$149.25

Includes taxes & fees
Suite, 1 Bedroom (1 Queen Bed) - Photo 1
Suite, 1 Bedroom (1 Queen Bed) - Photo 2
Suite, 1 Bedroom (1 Queen Bed) - Photo 3
Suite, 1 Bedroom (1 Queen Bed) - Photo 4
Suite, 1 Bedroom (1 Queen Bed) - Photo 5
Suite, 1 Bedroom (1 Queen Bed) - Photo 6
1/6

Suite, 1 Bedroom (1 Queen Bed)

1 Queen BedLayout - Bedroom, dining area, and sitting areaRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasherSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Washer/dryer, free local calls, and yard; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioningEco-friendly - Eco-friendly cleaning suppliesNeed to Know - Weekly housekeepingNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

SUITE QUEEN SIZE BED

Non-refundable
Room Only
20% OFF$179.95

$143.96

Includes taxes & fees

Guest Reviews

7.2
Very Good575 verified reviews
AI Summary

Guests highly rate the location near airport and frequently praise the helpful staff.

Categories

Cleanliness5.3
Service8.2
Location8.3
Room Quality6.2
Amenities7.3
Value for Money7.7
Food and Beverage7.3
Overall Experience7.4

Select topics to read reviews

A
AureausUS
Verified booking
couple
Standard Room
Stayed in Sep 4, 2025

"Exceptional"

10.0
Helpful?
L
Lynn
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0

Great front desk assistance!!!

Helpful?
S
Susan
Verified booking
friends
Standard Room
Stayed in Aug 31, 2025

"Good"

6.0

The night desk person was extremely rude to us and was not helpful no ride from airport to hotel after they said they would

Helpful?
C
Christopher
Verified booking
partner
Standard Room
Stayed in Aug 30, 2025

"Good"

4.0

Where do I begin. Room smelled like cigarette smoke. Someone had wrapped a towel around the smoke detector in our room, I went to call the front desk & the phone didn’t work so went right back downstairs with a picture, they didn’t care and said it was like that in several rooms.. no sooner did I return to my room where my husband had just been walked in on by 2 other guests who were given the same room and room keys, almost immediately following our check in. Then the shuttle in the morning was okay, except they overbooked it so there wasn’t enough seats for the people they’d given the time slot for. I stay in both the candle wood suites on Fort Drum constantly and they are beautiful, what a shame this one is a dive. We won’t be back.

Helpful?
M
MarshausUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 30, 2025

"Room was not clean"

2.0

Convenient location

This has to be the dirtiest place I've stayed at. There were visible human hairs from the last guest(s), visible coffee cup rings, the dishwasher had bits of food. Absolutely disgraceful. I had to take time to clean all the surfaces. It's really a shame that you get a decent place for $150 anymore.

Helpful?
M
MistyusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 30, 2025

"Exceptional"

10.0
Helpful?
T
TakashijpJP
Verified booking
family_with_children
Standard Room
Stayed in Aug 30, 2025

"Very Good"

7.0
Helpful?
P
Peter
Verified booking
partner
Standard Room
Stayed in Aug 29, 2025

"Exceptional"

10.0

The long term parking and shuttle ride was very convenient.

Helpful?
C
Cynthia
Verified booking
Standard Room
Stayed in Aug 29, 2025

"Exceptional"

10.0

Beds were very comfortable and heard no noises. Overall great stay.

Helpful?
J
JenniferusUS
Verified booking
couple
Standard Room
Stayed in Aug 26, 2025

"Exceptional"

10.0
Helpful?
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