SpringHill Suites Portland Airport

Great pillows. Breakfast was good. Staff was friendly. Needs someplace to sit when you’re outside.

Good

Nice close to Airport but rates have been increasing.

Pool was out of service for the 3 day stay. Poor plumbing with low water pressure. Toilet would not flush only after 6 attempts. Bath room sink was clogged on arrival.Door lock would not retract. Had to rescan card or hold inside door handle to keep latch from getting stuck on striker plate.No maintenance workers available to tend to issues on the weekends.

very nice convenient comfortable

We originally reserved a king studio room with a pull-out couch. However, upon late arrival, we were assigned an accessible room, which was quite inconvenient since the pull-out couch was positioned directly in front of the king bed. Additionally, the air conditioning was not functioning when we arrived, and the room was uncomfortably hot. When we requested a room change, we were told the hotel was fully booked and unable to accommodate us. The following day, when we went to take a shower, the shower was not working. After some delay, we were finally moved to a different room around 4 p.m. This process caused significant inconvenience during our stay. We also found the rooms to be poorly maintained, with missing amenities such as a full-length mirror. Despite these issues, we appreciated that the staff was very polite and genuinely tried to help us. The second room we were given was an improvement compared to the one we checked into initially. Overall, our experience at the hotel was average, and I would not recommend it based on the issues we encountered.

Friendly staff, clean quiet rooms and good breakfast. Pool was ice cold even though the attendant said the pool temperature was set at 82 degrees: thermostat on wall was set at 83 and the pool area was nice and warm, but the pool was much colder than this.

Our stay was fine. We had to wait for awhile before we could check-in because the front desk person was working on refilling coffee -- it seems this location is understaffed. Bed and linens were great. The curtain was falling off the slider, there was only coffee for 1 person instead of 2. There was no hairdryer in the room so we had to go get one from the front desk. Not enough staff for the breakfast and not enough coffee.

Really well maintained property and stay was comfortable.

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