Radisson Blu Hotel, Liverpool

Worst experience ever. Awful customer service. Mediocre breakfast. Poorly run hotel. Never again will i stay in a Radisson. No AC or housekeeping. Honestly avoid it.

Spacious room, large comfy bed. Breakfast was good even though buffet and not cooked to order. Staff very friendly and helpful.

No parking at the hotel but NCP car park nearby - obviously an additional cost. Good standard hotel but obviously hiked the prices up for the Foo Fighters being in town!!

Clean and nice hotel

During our stay we did not have hot water. Once we checked in they told us they have the problem qnd will be solved shortly as their engineers are already working on it. However the problem was not solved for the whole 3 days we were staying there. We cold not have a shower as the water was freezing.

Poor air con Air-conditioning broke until someone answered the phone in reception to fix it after midnight 33 degrees outside and having to wait till 3pm to check in Crap mattresses and crap pillows made sleeping tough

Asked for twin room, didnt get one, air con didn't work (in the midst of the hottest day of the year), staff said they would help us change rooms, never heard from them again! Waited over an hour to check in along with around 15 others as there were no reception staff. Bar staff gave us a free drink they were great but nothing else they could do. Would not recommend.

This was one of the worst hotel experiences I’ve ever had. The property advertises air conditioning, but the AC in our room was completely useless. Instead of cooling the room, it blew hot air the entire time. To make matters worse, the room had no windows at all, so there was no ventilation. The room stayed around 25°C, making it unbearably hot and uncomfortable. The staff acknowledged there was a problem and even checked multiple rooms, but none of the air conditioning units in those rooms were working either. This clearly wasn’t an isolated issue—it appeared to be a problem affecting the property, despite it continuing to advertise air conditioning as an available amenity. To make matters worse, when we requested a refund because the property failed to provide an essential advertised facility, it was refused. Charging guests for a room with air conditioning when the AC does not work is misleading and unacceptable. I would strongly advise anyone considering staying here to think twice. If air conditioning is important to you, do not rely on what is advertised. Based on my experience, the advertised facilities were not provided, the issue affected multiple rooms, customer service was disappointing, and the hotel refused to take responsibility or provide a fair resolution. I will never stay here again and cannot recommend this property to anyone.

This was one of the worst hotel experiences I’ve ever had.

Good location. Nice big room

The air on was broken making a very uncomfortable stay and also breakfast room was far too hot.