Stay Express Inn Near Ft. Sam Houston

The gentleman was very short and to the point. There was no free breakfast as it said in the website. The room was clean but the floor squeaked a lot.

Extremely clean, safe, comfortable stay. Beds are very comfortable. Room has small refrigerator. Fast check-in. Staff and cleaning lady very friendly.

Accidently booked smoking room. It was so disgusting, the smell was penetrated into the walls and dirty linen. Went to Wal-Mart to buy Lysol and sheets. Lysol didn't help much. Manager gave us non-smoking room downstairs the next morning. Non-smoking room not much better. The ceiling creaked with every step the up stairs tenants took. Hair in the comforter and towels. The bathroom seemed to fill with the stench of smoking from the vents. Mattress was super old and hard, pillows were a joke, very flat. Dirty curtains dirty floors. Socks turned black. Continental breakfast consist of honey buns, pecan pie tart, coffee OJ and apples if you arrived early enough. My kids named this the hotel from HELL! When I booked this I thought to myself we won't be spending much time in the room anyways so we can handle a not so nice room for the night... That was a big mistake. You truly get what you pay for. Only good thing was location.

I only booked this hotel because I was running out of options and the city was filling up with tourists and spring breakers. My biggest mistake was not realizing that every room is a smoking room. There were burn marks in the nasty carpet and blanket on the bed. Walls are VERY thin and the floors creak. Breakfast was a joke...door was locked to get to it. We couldn't understand the man at check-in who was talking to us thru the 1-inch dirty plexi-glass window. The day we checked out there were loiterers yelling and pushing each other in the parking lot. I tried to cancel this but the online site would not refund me because of the rules of the cancellation policy.

2 stars because on the outside, you wouldn't think it's that terrible. Check in was pleasant. Walk in to room: the room reeked of cigarette smoke, the bathroom light was flickering like a strobe light but not as badly, the bed blanket had cigarette burn holes, and the bed sheet had hairs on it and just felt unclean. I made the mistake of not reading reviews prior to booking and just went with the cheapest around because of spring break prices. Oops! Not even 2 hours later we looked for another hotel and did an early check out. The desk person didn't even seem to care we were checking out early. Surprised.. but careless. It's a last-resort hotel. Good luck!

Booked online after several panicked hours not being able to find a hotel. Get there and the office is closed. Had to look for another hotel. Will NEVER go back and so not recommend to anybody.

Great

It's too expensive for what you get, I need it a place right away I arrived like 1 am so didn't have much of a choice.

Horrible experience, from the get go but we had no choice, we had been driving around and everything was full, it was after midnight, first thing we noticed was people outside rooms drinking and having a good time,. At the check in window there was a sign saying that no guests were allowed outside rooms after 10pm, I asked the woman doing the check in to please put us away from the noise, this was her answer: "I only have a room next to them but you know, they are nice people on vacation!" I told her we were nice people too, on vacation as well, looking to sleep the night. She said she was going to call them. I don't know if she did but they continued to be outside. To top it all off the place is a dump, disgusting carpet, dirty doors/floors/stained towels, bottles, cans and cigarrette butts found outside the room next to ours when we left, i am enclosing pictures , the worse is the pic of the floor between the bathtub and the sink side wall, disgusting! Lousy beds, we were so disgusted that we slept with our clothes on and we covered the pillow and part of the bedding with our beach towels. This place should be demolished! It is totally overpriced, we paid $122 for one night! this really hurts when we stayed for the rest of our vacation in a beautiful historic hotel where presidents and celebrities had stayed, less than one block from The Alamo in a luxurious suite with two bedrooms, impeccable , we felt like royalty, the name is The Menger Hotel San Antonio for only 153.39!!! including taxes and Valet parking!!!

we had fun