George Hotel, Burslem, Stoke-on-Trent

It was disgusting and there was a problem with finding us two rooms, despite the booking. I think I speak for us all that we felt rather uncomfortable there. The desire to sleep in the car was strong, but the area was also rough, so neither option was appealing.

Could do with room cleaning more often I stayed there 4 nights and my room was not serviced, general tidying required I will only use as last resort

Stayed here for one night while visiting my son.hotel is very out dated and could do with alot of updateing.room was clean and tidy on arrival.although there was a smell of weed on my first arrival, but by the time i arrived back in the evening it had gone. Couldnt get T.V to work. Bed was comfortable and had a very good nights sleep.staff were all very helpful.would maybe stay again in future.

Uncomfortable and unable to sleep first night - Mattress Smells of wee and thin bedding just a sheet and the mattress springs noticeable. Mattress replaced the second night. No TV remote control. No tea spoon and saucer. The only electric charging point fitted at the entrance to the room and far from the beds. . Wall papers pilling off.

Washroom shower was faulty Booked for double bed but provided single beds

I booked this hotel because the price was cheap for one night, it looked clean on the pictures and some good reviews (big mistake) the man in reception was lovely and greeted us with a warm welcome. We got the keys to our room, the carpet was filthy on the way to the rooms, there were windows and doors boarded up, the tap in the bathroom wasn’t working, the toilet wouldn’t flush, the chair was filthy. I’m not a stuck up person and as long as somewhere is clean, I don’t mind staying. I didn’t feel safe, and knew I wouldn’t have a good night sleep. We left the hotel and checked in somewhere else, we’re lucky we received a refund but my open and honest opinion is to avoid this hotel and book something more expensive in a nicer area. The hotel could be lovely, I feel sorry for the staff having to work in somewhere that is so dark and unwelcoming. The hotel needs investment.

I will continue to keep posting on this disgraceful place as my experience a few years ago. And the reason is the reviews that have been posted since. I cancelled as soon as I walked through the hotel doors WHY IS THIS HOTEL ALLOWED TO SELL ROOMS TO PEOPLE The only possible way that you rate this hotel more than one is if you got it mixed up with a BIN Stop selling rooms to people this is not right

This place is a joke. You pay for a service yet get given something totally unasked for. I booked through Hotel.com, and this being part of the OYO group of hotels is totally disappointing..and I could say alot more..

The hotel room was dirty , dead insects in the room , smelt absolutely awful and had used tampons in the toilet , absolutely disgusting

Very uncomfortable stay - bathroom was a mess - toilets don’t flush - windows don’t shut - cold through out the night.