Villa Roma Resort and Conference Center

Villa Roma was probably an immaculate resort destination in its day, but it has been neglected for decades. I do not mind outdated furniture and style, but my room was also not clean. In their defense, I think they wiped down the sinks and shower, but the room has not had more than a wipe down in many years. There was mildew and dirt in the corners of the bathroom. The mirrors had not been cleaned in recent history, and we would not sit on the chairs or upholstered chairs in the room because they had unidentifiable white smears and various stains. The shower and shower curtain were also stained. The area around the refrigerator was grimy. Our sheets appeared to be fresh and clean, but we did not feel we could unpack anything onto any surfaces other than the counter, which I cleaned myself. My allergies flared up that night probably due to dust, but I could not identify any other source. I have traveled quite extensively and have stayed in youth hostels, huts in international national parks and cave hotels, but Villa Roma ranks in the Top 5 Worst overnights. We had the opportunity to extend our stay and opted to leave early. We did not want to spend another night at this hotel and certainly not at the $289/night the hotel was charging because they were hosting an event that week. If the resort hosts the same event again, I would not stay in the hotel even if that entails an hour drive. The restaurants were short staffed, but everyone working there was pleasant, a

Property is dated.

Resort has been taken over by new owners. I’m looking forward to them updating the entire resort it’s much needed. That being said , I love this place. Family friendly with great food (we buy the excellent meal plan). And great service. Our waiter Luis was excellent with Top notch service. The water exercise class is wonderful! Susan the head lifeguard makes it fun and exciting. She certainly keeps our pools and kids safe. I totally enjoy the nightly entertainment ! I recommend this place but keep in mind it’s going to be renovated.

Well past its prime with property layout confusing and anything but convenient - rooms use actual keys including to lock door when you leave room and food was just awful with no other options nearby

Don’t eat at the onsite Italian cafe- the service was horrible because they were severely understaffed

Staff members were very helpful and pleasant. I really appreciated the bus to and from Bethel Woods. The hotel is dated and worn- could use a good face lift.

Good

Beautiful facility however there was not enough staff to check in , the TV could not change channels and after a late arrival we could not get a late checkout.

My family went to Villa Roma for their Passover program with the Feldman family. The staff are helpful, friendly. The facilities are great and management aims to please. I especially like Sue who teaches daily water aerobics. I come out toned and relaxed. It was a win win vacation.

This place is definitely dated. Halls stink, beds were uncomfortable, walls were so thin you could hear everything and I mean word for word, the AC does not stay on which helped w the noise, the doors dont properly shut without locking them and the worst part of all was the front desk gave a key to my room to a drunk friend of mine along with 2 other people- did not ask for any ID etc. They did not call me to verify if she was a guest-so Im getting undressed as the drunk friend and company let themselves in. Thank God it wasnt a stranger or predator but the staff had no idea whethere they were or not. I would not stay there again.